Head Of Customer Success - Crypto Saas
The Crypto Recruiters
The Tech Recruiter I SaaS I AI I Cybersecurity
Own retention and expansion. Build a CS machine that drives growth, reduces churn, and makes implementations repeatable.Establish CS operating cadence (weekly renewals/risk review, monthly exec reporting).Implement a churn/retention system: health scoring, churn taxonomy, renewal playbooks.Standardize onboarding + implementation handoffs with clear “time-to-value” milestones.Clarify ownership between CS vs Support vs Founder‑AM.Seniority level
Mid‑Senior levelEmployment type
Full‑timeJob function
Customer Service and Project ManagementIndustries
Blockchain ServicesLocation: Toronto, Ontario, Canada
#J-18808-Ljbffr
Own retention and expansion. Build a CS machine that drives growth, reduces churn, and makes implementations repeatable.Establish CS operating cadence (weekly renewals/risk review, monthly exec reporting).Implement a churn/retention system: health scoring, churn taxonomy, renewal playbooks.Standardize onboarding + implementation handoffs with clear “time-to-value” milestones.Clarify ownership between CS vs Support vs Founder‑AM.Seniority level
Mid‑Senior levelEmployment type
Full‑timeJob function
Customer Service and Project ManagementIndustries
Blockchain ServicesLocation: Toronto, Ontario, Canada
#J-18808-Ljbffr
Vacancy posted 1 hour ago
Similar jobs that could be interesting for youBased on the Head Of Customer Success - Crypto Saas in Winnipeg, MB vacancy
- ...recruitment firm in Canada is seeking a Tech Recruiter specializing in SaaS, AI, and Cybersecurity. The role involves owning retention and... ...system. Ideal candidates should demonstrate experience in customer service and project management within the tech industry. This full...SuggestedFull time
The Crypto Recruiters
Winnipeg, MB1 hour ago - Lead customer success at Socket by building technical account management and customer success teams... ...Shape lasting customer value globally.As Head of Customer Success, you will lead teams... ...leadershipExperience scaling technical B2B SaaS organizationsSuccess improving adoption,...SuggestedRemote work
Socket
Winnipeg, MB1 hour ago $300k - $350k per year
...audit, and manage open source code. Our customers - from Anthropic to xAI, and Figma to... ...security leaders. About The RoleAs Head of Customer Success at Socket, you'll lead the teams responsible... ...-facing organizations within B2B SaaS. A track record of developing strong...SuggestedInternshipRemote workFlexible hoursSocket
Winnipeg, MB1 hour ago- ...Montréal, QC | Toronto, ON | Halifax, NS) Reports to: Head of Customer Support & Success About Us Trolley is the payouts platform for the... ...roles. 5+ years of experience in Customer Success in B2B SaaS/Software managing large mid-market accounts. The highest...Suggested
- The Head of Customer Success leads the customer success function within DNV Energy Systems Digital & Transformation, helping internal business customers and the clients they serve turn digital and AI-enabled capabilities into sustained, measurable value. The role sets...SuggestedDaily paidApprenticeshipWork at office3 days per week
DNV
Winnipeg, MB1 hour ago - ...all applications and next steps. Our partner is looking for a Head of Customer Success & Support based in Canada. We are seeking a hands-on... ...customer relationships and support operations behind a growing B2B SaaS marketplace. In this role, you will oversee the full post-...Long term contractFull timeContract workFor contractorsRemote work
Jobgether
Winnipeg, MB1 hour ago - Guide SaaS customers toward successful outcomes as a Customer Success Manager with ClearRisk, based in St. John’s or working remotely. Build relationships and solve problems.Reporting to the Director of Customer Success, you will manage customer onboarding, training, adoption...Remote work
ClearRisk Inc.
Winnipeg, MB1 hour ago $160k - $180k per year
...they are scaling from 60 to 100+ team members to build the country’s largest consumer law firm. They are hiring a Head of Operations & Customer Success to report directly to the COO, with full ownership over people operations and customer success across five practice...Work at officeFlexible hours3 days per weekSuccess Matcher Recruitment
Winnipeg, MB1 hour ago- Leap Tools is seeking a seasoned Customer Success leader to grow and empower a global team of Customer Success Managers. You will guide customer... ...‑how, and drive retention and revenue growth across a diverse SaaS portfolio. You will collaborate with Product, Sales, and Leadership...Remote work
Leap Tools Inc.
Winnipeg, MB1 hour ago - Use automation and health data as a Customer Success Manager at Portside, working fully remotely across a large mid-market account portfolio.You... ...escalationsRequirements: Five-plus years in customer-facing SaaS rolesExperience managing mid-market accounts in scaled Customer...Remote work
Portside
Winnipeg, MB1 hour ago - Customer relationships and SaaS expertise define this Customer Success Manager role at Unleashd Technologies. Work remotely while meeting automotive customers on the road.Based in Calgary, you will support customers after launch and build trusting, ongoing relationships. The...Remote work
Unleashd Technologies Ltd.
Winnipeg, MB1 hour ago - Customer relationships and B2B SaaS expertise define this Customer Success Manager role at Camphouse in Montréal, serving clients across North and South America.As Customer Success Manager, you will own client accounts and report to the VP Customer Success. You will work with...
Mediatool
Winnipeg, MB1 hour ago - Drive SaaS growth and customer health at Trulioo from Vancouver, using technical aptitude and AI across a hybrid, three-day office model.As Senior Customer Success Manager, you will align customer needs, product capabilities, and use cases for high-profile B2B customers. Apply...Work at office
Trulioo
Winnipeg, MB1 hour ago - Lead B2B SaaS customer success at Canals through onboarding, training, adoption, renewals, and technical problem-solving across a remote-first team.As Customer Success Manager, you will own post-sale relationships for a portfolio of accounts. You will help wholesale distributors...Remote work
Canals
Winnipeg, MB1 hour ago - Own customer success for Vendasta accounts using clear communication, onboarding expertise, and AI tools. Work from Saskatoon, remotely in Canada... ...a Customer Success Manager II, you will manage a large book of SaaS accounts and help them stay and grow. You will work with Sales,...Remote work
Vendasta
Winnipeg, MB1 hour ago - ...Adoc Talent Management is seeking a Customer Success Manager for a growing aviation software company serving airlines across the Americas. You will manage a portfolio of airline customers, act as trusted advisor, and develop success plans to help customers achieve their objectives...
Adoc Talent Management
Winnipeg, MB1 hour ago - Shape marketing success for winery-focused brands in the software industry. As a strategic leader... ...execute innovative campaigns that enhance customer satisfaction and loyalty. In this key... ...Business or related field • 4-6 years in SaaS marketing leadership • Strong track record...
Fullsteam
Winnipeg, MB1 hour ago - DNV Energy Systems is seeking a Head of Customer Success to drive the customer success function across global teams. This role leads strategy, onboarding, adoption, and value realization for internal customers and clients, with a hybrid schedule in Toronto and Montreal. You...Flexible hours
DNV Group
Winnipeg, MB1 hour ago - Drive customer adoption and renewals remotely from Ontario as a Customer Success Manager managing Mid-Market professional-services accounts for Teamwork.Com.As a commercially... ...Customer Success Manager, you will own a B2B SaaS portfolio throughout the customer lifecycle. You...Remote work
Teamwork.com
Winnipeg, MB1 hour ago - Drive SaaS adoption and retention as a Mid-Market Customer Success Manager with Riverside, working remotely from Toronto during Eastern time zone business hours.You will manage Mid-Market customers as a strategic partner and trusted advisor. The role focuses on enabling success...Long term contractRemote work
Riverside
Winnipeg, MB1 hour ago - Asana, Inc. in Vancouver is seeking a strategic leader to own the website as a driver of product understanding, customer acquisition, and trial conversion.You will shape the digital experience for new and existing customers, collaborating with PMM, product, engineering, and...Work at office
Asana, Inc.
Winnipeg, MB1 hour ago - Rival Technologies, the world's best conversational research platform, is seeking a Customer Success Manager to own client accounts, deliver projects, and build trusted-advisor relationships with a focus on delivering exceptional experiences. You will identify growth opportunities...
Rival Technologies
Winnipeg, MB1 hour ago - Portside, Inc. is seeking a Customer Success Manager to own a mid-market book in a fully remote setup. You will drive automated onboarding, cadence... ...escalations with sound judgment. The role requires 5+ years in SaaS customer success, strong analytical and communication skills,...Remote work
Portside, Inc.
Winnipeg, MB1 hour ago - FLiiP Inc. is building a foundational Customer Success function to drive retention, expansion, and advocacy for fitness businesses using our all-in-one SaaS platform. As a founding CS hire, you’ll own onboarding, adoption, and ongoing relationships with gyms, studios, and wellness...
FLiiP Inc.
Winnipeg, MB1 hour ago - ...Manager, Application Support in Calgary to lead a frontline global support team for our oil and gas software solutions. You will drive customer success, coach staff, and partner with Product, Engineering, and business teams to improve processes. The role emphasizes leadership,...
Tetuan Valley
Winnipeg, MB1 hour ago - Samsara is seeking an Enterprise Customer Success Manager to remotely support Canadian customers, aligning on objectives and delivering measurable value across our IoT platform. You will collaborate with Sales, Support, Sales Engineering and Product to drive retention and expansion...Remote work
Samsara
Winnipeg, MB1 hour ago - ...PSD Citywide is seeking a Customer Success Manager to oversee a portfolio of government-facing customers, driving adoption, engagement, and value realization of our software solutions. You will work with Sales, Marketing, Services, Product and Operations to align on customer...Remote work
PSD - Research, Consulting, Software
Winnipeg, MB1 hour ago - ...Calgary, AB | Department: Client Success | Reports to: Lucas Scheer (Co... ...frustrating manual work. Our customers and their clients get what... ...growing fast and we want every new customer to get the most out of the... ...or customer success at a B2B SaaS companyYou've personally run technical...Contract workInternshipLive In
Purelend Technologies Inc.
Winnipeg, MB1 hour ago - Equinix is seeking a leader to own the Digital Customer Success strategy and the post-sale motion. You will design scalable, data-driven journeys, leveraging AI, automation, and Gainsight to drive adoption, retention and growth across digital customer segments. Collaborate with...
Equinix
Winnipeg, MB1 hour ago - Head of Customer Toronto Sales Hybrid Full-timeHow do you distinguish between real and fake in an... ...5-10+ years of experience in customer success, account management You've worked at... ...startup Part of a team that's built SaaS products generating millions in revenue...Remote workNight shift
Hiretofu
Winnipeg, MB1 hour ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Head Of Customer Success - Crypto Saas. Be the first to apply!
