SMB Account Manager

Job Responsibility:

We're looking for a SMB Account Manager to join Procore's Sales team. In this role you'll serve as the main point of contact for existing small and medium business accounts while also leveraging your understanding of Procore's products and processes to maximize renewals and expansion. You'll collaborate with Customer Success and other Sales members to maintain and expand our customer revenue base.

This position can be based in our Toronto Office, or remote in Canada. We are looking for candidates to join us immediately!

What you'll do:

• Timely follow up and qualification of new prospects from either customer requests generated by marketing, or leads developed by our Customer Success team

• Manage and maintain accurate leads, opportunities, and account information within Salesforce.com

• Develop and execute prospecting plans for territory development to establish rapport, build relationships, and create opportunities

• Network and research accounts, identify key players, generate interest and obtain business requirements

• Maintain accurate and up-to-date forecasts; provide sales management with reports on sales activities and projects as requested

• Upgrade and expand product offerings to current SMB clients in your immediate book of business

• Pursue and increase knowledge of key competitors to ensure that our value proposition is effectively communicated to customers

• Achieve or exceed monthly and quarterly targets

• Obtain repeat business, referrals, and references by applying an understanding of the unique requirements of your customers

What we're looking for:

• BA/BS or equivalent experience preferred

• 2+ years of demonstrated successful software sales, preferably B2B

• Experience using a consultative, solution-based sales methodology desired

• Proven record of success in an inside sales based selling model

• Ability and resilience to work in a fast-paced sales environment

• Ability to develop trusted relationships

• Post-sale revenue expansion experience preferred

• Proficiency with Microsoft Office products and online collaboration tools

• Experience with CRM and opportunity management systems, preferably Salesforce.com

• Proven ability to develop and manage pipeline and forecasting

Additional Information

Perks & Benefits

At Procore, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs, learn more details about what we offer and how we empower you to be your best.

About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.

We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender, sex, national origin, civil status, family status, sexual orientation, religion, age, disability, race, traveler community, status as a protected veteran or any other classification protected by law.

Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact View email address on ca.edajobs.com to discuss reasonable accommodations.

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