Sales and Education Executive - Greater Vancouver Area

Ready to bring passion into your career?

A global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are now the number one skincare company in Europe* and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story? We are looking for a Sales and Education Executive for Greater Vancouver Area to replace a maternity leave (18 months contract).

The role:

The individual will be responsible to educate Store and Clarins’ Beauty Expert Teams on product knowledge, selling skills and application methods to meet sales and service objectives. They will also be accountable to achieve retail sales and net invoicing targets for their assigned territory while fostering relationships with store teams through planned visits. They will efficiently oversee, mentor, educate, and coach store teams to ensure they fulfill their responsibilities and meet the anticipated productivity levels.

80% of this role is spent in the field inclusive of training (including classroom training and store visits).

What you’ll do: Mission 1: Education

At the start of each season, working alongside the Education Manager, the candidate will be responsible to plan and deliver classroom and virtual training sessions on product knowledge, product application methods and selling techniques for their respective regions. They will also be responsible to:

• Ensure store teams are knowledgeable about all brand messaging, product assortments, and provide in-store training sessions for both dedicated and department-wide staff on product knowledge, service experiences, artistry, sales techniques, and leadership skills.
• Deliver impactful sales coaching by modeling, observing, and providing feedback to ensure the effective implementation of sales techniques tailored to different consumer profiles to achieve sales goals.
• Promote the brands’ Digital E-learning platform and provide store teams with E-learning engagement levels.
• Promote and ensure store teams attend seasonal training seminars (in person and/or virtual sessions).
• Collaborate with the Education team and provide feedback on how brand education content is being received and utilized at store level; provide recommendations as needed.

Mission 2: Account Manag

Job responsibilities will also include, and not limited to:

• Achieve or surpass retail sales and net invoicing targets for each store and their designated territory.
• Evaluate the store teams’ comprehension of product knowledge, application methods and selling techniques gained from training seminars.
• Monitor stock issues closely and respond quickly when necessary.
• Communicate and implement the Canadian marketing and merchandising strategies at store level.
• Conduct business reviews with each store as needed to enhance their understanding of sales and educational opportunities.
• Develop and share sales and education action plans with stores and management as required.
• Plan, execute, and engage in store-level events (including Master Classes).
• Provide insights on consumer behavior, sales trends, and traffic patterns to optimize the allocation of company resources.
• Manage and adhere to all expense controls.

Mission 3: Beauty Coaches

Beauty Coaches are Clarins employees who provide sales and education support to stores and participate in events.

The candidate will also be responsible to recruit and functionally supervise designated Beauty Experts within their territory/region. They will:

• Develop business relationships with Beauty Experts;
• Ensure they are respecting the Clarins brand values.
• Ensure they are meeting operational requirements of their role, including scheduling and payroll management.

You have:

• Diploma in a related field
• Proven experience within the Skin Care and Cosmetics retail environment
• Passion for the brand and the cosmetics industry
• Extensive knowledge of MS Office; Excel and PowerPoint
• Strong communication, presentation, and people skills and be comfortable to present to an
• Strong analytical and organization al skills
• Driven individual who possesses a strong sense of urgency and excels at turning ideas into action Sales focused individual, with a drive to exceeding annual growth targets
• Good team spirit
• The candidate must have a valid driver’s license and must have a car
• The candidate needs to be available for traveling within and outside Canada if needed (for instance to attend Brand Seminar)