Inside Sales/Business Development Coordinator, BC

Milestone is looking for creative people who enjoy a challenge. We provide contracting excellence to our clients, daring them to let us collaborate on their toughest and most sensitive projects across Canada. Specializing in soil and ground remediation, water treatment, heavy civil construction, building decommissioning, land reclamation and rehabilitating sensitive habitats; our people thrive in a fast paced and everchanging environment. Everyone on our team believes in finding creative solutions for our clients while making a positive impact to our environment and community. This can be a tough job and isn’t for everyone. Milestone is up to the challenge - are you?

Milestone’s success comes from putting our team first. We are employee-owned and commit to keeping our people safe, offering competitive wages and benefits, and providing opportunity for professional growth and development. Putting our people first is a promise we have been able to deliver on for the last over 10 years and we continue growing stronger. If you think you are a fit, then we want you to grow with us.

Learn more about us and what we do on our website! MilestoneEnv.ca

At Milestone, we collaborate relentlessly; we strive to inspire a diverse team of talent; we care, we are equitable, we are inclusive. We want every team member to feel and know they belong here. We are inspired by our people - the best in the business. Our work with Indigenous partners and communities has been a tremendous source of pride and learning for Milestone. We are committed to Indigenous Peoples as partners and employees. We have much to learn from all our partners and employees. We look forward to continuing to attract and retain the best people to tackle the most complex challenges of a cleaner world. Only through acknowledging and encouraging everyone’s potential and contributions will we succeed.

POSITION SUMMARY:

The Inside Sales/Business Development Coordinator plays a critical role in supporting the business development team by coordinating client engagement, market research, and administrative tasks. The BDC will work with cross-functional teams and manage CRM. The BDC must be detail-oriented, a proactive self-starter, and capable of driving initiatives, while demonstrating a collaborative and team-oriented approach. Analyzing market data, building out sales pipelines, and the ability to manage multiple priorities effectively are essential in this role.

You will be responsible for representing Milestone in a professional way that reflects our core values of Ingenuity, Entrepreneurial Spirit, Caring, Accountability and Collaboration.

RESPONSIBILITIES:

CRM Software Management:

• Manage the company’s CRM system, driving user uptake and ensuring data consistency and accuracy.


• Oversee CRM outputs and provide insights for enhancing its effectiveness across all users.

Communication & Strategy Support:

• Lead and support national communication strategies and initiatives, ensuring alignment with broader business development goals.


• Liaise with external consultants and internal stakeholders to develop, maintain, and evolve Milestone’s marketing and business development strategy.


• Provide support across communication and marketing mediums, including the website, social media platforms, and other outreach channels like virtual and in-person conferences and events.

Market Research and Profile Enhancement:

• Take a proactive role in researching methods and opportunities to enhance Milestone’s market profile and increase visibility.


• Monitor bid sites for potential opportunities and assess them for strategic alignment.

  Opportunity and Bid Management:

• Identify and circulate new business opportunities to the Regional Leads.


• Track project tenders, estimates, proposals, and pre-qualifications within CRM tool.


• Provide monthly reports with detailed statistics, along with an executive summary highlighting key findings, issues, and recommended actions. Track the national sales funnel and monitor the progress of various leads and opportunities through the sales pipeline.

  Cross-Functional Participation:

• Participate in project kick-off and close-out meetings to remain current on operations and emerging technologies, aligning business development efforts with the latest industry practices.


• Collaborate with project teams to ensure communications strategies are well-aligned, timely, and content-rich. This may include the creation and coordination of capture strategies for projects, markets or clients.

Proposal and RFP Management:

• Assist in coordinating proposals, qualifications, and marketing materials, ensuring they meet client needs and project deadlines.

  Event Coordination and Networking:

• Support and help organize networking events, conferences, and other business development activities, both virtual and in-person.


• Represent the company at industry events to identify new opportunities and build relationships.

Administrative Support:

• Provide administrative support to the business development team, including managing calendars, coordinating meetings, and preparing reports.

  Health and Safety

• Read, understand, and participate in MECI’s Corporate Health and Safety Program, Policy, and Procedures.


• Ensure health and safety are considered in the performance of all activities.

  QUALIFICATIONS & EXPERIENCE:

• Degree in Business, Marketing, or a related field is preferred.


• 5+ years of experience in business development, sales or a related field.


• Proven track record of securing new business and growing a pipeline in a competitive market.


• Strong networking and relationship-building skills.


• Excellent communication, presentation, and negotiation skills.


• Ability to think strategically and execute tactically.


• Proficiency in CRM software and other business development tools.

The BDC role requires someone that is detail-oriented and a highly organized self-starter, proactive in finding solutions and driving initiatives. Possesses excellent interpersonal skills, with a collaborative and team-oriented approach to working with others. In addition, they will have the following skillset.

Organizational and Time Management : Ability to manage multiple tasks, deadlines, and projects simultaneously with attention to detail.

Communication : Strong verbal and written communication for coordinating with internal teams, clients, and external consultants, as well as preparing reports and proposals

CRM Management : Proficiency in using and managing CRM software to track client interactions, opportunities, and sales funnels effectively.

Market Research and Analysis : Ability to conduct market research to identify trends, new opportunities, and methods to enhance the company’s market profile.

Collaboration and Teamwork : Ability to work cross-functionally with different teams and departments, both internally and externally.

Problem-Solving and Initiative : A proactive mindset to identify issues and offer solutions, while driving initiatives forward independently.

Technical Proficiency : Familiarity with Microsoft Office Suite (Word, PowerPoint, Excel) and digital communication platforms, as well as website and social media management.

Networking and Relationship Building : Comfortable attending events and interacting with industry professionals to build relationships and identify new business opportunities.

WORK ENVIRONMENT:

Work is usually in an office environment. Occasional field visits may be required.

Our Culture:

We are a Canadian employee-owned business – a collaborative, caring team driven by ingenuity, accountability, and a shared commitment to making a difference. Whether you’re on-site or supporting from behind the scenes, your contribution matters. At Milestone, we invest in people who want to build something meaningful – for our clients, our communities, and the environment.

Our Commitment to Diversity, Equity, Inclusion & Belonging:

At Milestone, we believe our strength lies in the diversity of our people and the inclusive culture we foster every day. We are proud to be an equal opportunity employer and base our employment decisions on merit, qualifications, and ability. We do not discriminate on the basis of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. Accommodations are available upon request throughout the recruitment and selection process.

Inclusion is embedded in how we work, collaborate, and lead. We actively strive to create a workplace where everyone feels respected, valued, and empowered to contribute fully. Our dedication to learning, accountability, and cultural awareness helps us grow as individuals and as an organization.
We are especially proud of our partnerships and work with Indigenous Peoples and communities. These relationships are a continuing source of growth, knowledge, and mutual respect. We commit to listening, learning, and participating in meaningful truth and reconciliation efforts in collaboration with Indigenous partners, employees, and communities across Canada.

At Milestone, we recognize that the diverse perspectives, experiences, and talents of our team are key to solving the complex environmental challenges of today and tomorrow. We are committed to attracting, developing, and retaining individuals who reflect the communities we serve and share our vision for a cleaner, more equitable world.

Compensation & Benefits:

At Milestone Environmental Contracting Inc., we recognize that our people are our greatest strength. We are proud to offer a competitive and comprehensive Total Rewards package designed to support your well-being, growth, and success.

• Competitive salary based on experience, skills, internal equity, and work location;


• Comprehensive health, dental, and prescription drug coverage;


• Annual pro-rated $500 Health Spending Account;


• Group Registered Savings Plan (GRSP) with employer matching after 3 months of employment;


• Three weeks’ vacation to start;


• Paid Annual Cultural Day to celebrate what matters most to you;


• Annual professional development budget to support certifications, training, and career advancement.

We thank all applicants for their interest. Only those being considered for an interview will be contacted .