Strategic Partnerships Account Manager Needed
Definity
Step into the role of Strategic Partnerships Account Manager, focusing on Auto and Property alliances in a hybrid work setting. This position centers on vendor management and operational synergy. In this strategic capacity, you will manage vendor partnerships, fostering effective collaboration that enhances performance across the claims ecosystem. Your financial expertise and analytical skills are key to maintaining robust communication and monitoring key performance indicators with partners. Your involvement in decision-making helps ensure continuous improvement initiatives and superior customer service. Key Responsibilities:
- Serve as main point of contact for strategic vendor partners
- Build trust-based relationships for long-term partnership success
- Analyze financial performance and support commercial oversight
- Monitor operational performance against KPIs and SLAs
- Identify process improvement opportunities and facilitate resolutions
- 5+ years in vendor management or claims operations
- Experience in Auto or Property claims preferred
- Strong analytical and problem-solving skills
- Exceptional communication and stakeholder management abilities
- Ability to work in a fast-paced, transformation-focused setting
Vacancy posted 7 days ago
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