Property Manager

Who We Are

For over 30 years, our entrepreneurial mindset and strategic vision have fueled our growth into one of Canada’s largest and most successful REITs. Our retail-focused and mixed-use portfolio reflects our commitment to creating vibrant community spaces where people want to shop, live, work, and play. We take pride in our strong legacy while continuously adapting, innovating, and investing in the future. We are proud to be recognized as one of Canada’s Most Admired Corporate Cultures, Canada's Greenest Employers and a Greater Toronto Top Employer.

At RioCan, we believe our people are our greatest strength. We foster a welcoming, inclusive culture where employees can connect authentically, grow continuously, and bring their whole selves to work. Here, you’ll find opportunities to learn, lead, and make an impact every day.

POSITION OVERVIEW:

This role is located at our Ajax Office and is responsible for our downtown assets. Reporting to the Regional Director, Property Management – East GTA, this position will be responsible for all aspects of managing a portfolio of properties.

RESPONSIBILITIES:

• Manage the accounts receivable process;
• Monitor and follow up on rent collections and arrears on regular basis;
• Ensure timely, appropriate resolution of tenant-related outstanding receivables involving dispute reviews, defaults and bailiffs;
• Authorize all accounts payable and ensure timely payment of all invoices;
• Prepare annual operating budget(s) for review and approval by senior property management staff;
• Monitor, analyze and report on monthly budget variances;
• Oversee the preparation of various financial reports pertaining to variance analysis, vacancy rates, rent roll review, retail sales analysis and other relevant reporting information;
• Ensure financial records and statements are current;
• Liaise with various corporate departments including but not limited to Procurement, Tenant Experience, People and Brand, Property Management and Legal;
• Work closely with multiple JV’s that represents this portfolio.
• Work with Accounting, Revenue Control, Accounts Receivable and Tax Departments in effectively resolving tenant issues and disputes regarding rent, adjustments, etc;
• Liaise with the Leasing Department to arrange new and renewal leases, showing vacant units to prospective tenants;
• Monitor tenant compliance with lease agreements and resolves problems and concerns.
• Advise Leasing Department management of unstable tenancies;
• Solicit tenders and acquire contracts for landscaping, snow removal, cleaning, preventative maintenance and mechanical and vehicular equipment for assigned properties;
• Oversee the execution of third party contracts;
• Solicit tenders and coordinate construction of all tenant retail units for assigned properties;
• Liaise with the Construction Department on all landlord construction projects, monitor progress and follow up on successful completion;
• Conduct regular site visits to assess condition of properties and to ensure that maintenance, cleaning and housekeeping functions are performed according to standards;
• Identify and address issues and problems relating to life safety, liability and potential negligence situations that could impact RioCan, its contractors, tenants and / or customers;
• Confer with Operations team on property issues and recommend improvements to properties, as required;
• Manage tenant initiatives related to insurance / risk management, legal issues, and environmental and energy conservation programs. Coordinate their implementation with involved parties;
• Conduct long-term planning to accommodate structural, environmental, system, equipment and furnishing repairs, replacements and enhancements;
• Foster and maintain positive tenant relations through site visits, tenant meetings, correspondence, newsletters and by being accessible and providing timely and effective service and response to enquiries and requests;
• Ensure that RioCan’s Health and Safety policies are routinely assessed at the property level;
• Handle complaints and concerns in a prompt, appropriate manner;
• Other duties / projects as required.

QUALIFICATIONS:

• Completion of College Diploma or Certificate Program in Business Administration;
• 5 to 7 years of previous relevant experience;
• Proven experience in property management / administration within a retail environment;
• Proven financial management skills;
• Proven focus on delivering results and providing exceptional tenant service;
• Excellent verbal and written communication;
• Proven people management abilities;
• Proficient in Word, Excel and Outlook.

$96,500 - $132,500 a year

The base salary range for this role reflects compensation for candidates at  varying levels of experience and proficiency. The salary will be determined based on the successful candidate’s relevant competencies, including skills, experience, education, and our teams’ requirements.

The listed salary range  does not include bonus and other total rewards. This role is eligible for participation in the company’s bonus program.

This posting is for an existing vacancy within our organization. 

Why join RioCan?

We believe in rewarding you for what you do and investing in your career and long-term success. Our total rewards program is designed to help you thrive in every aspect of your life: physically, emotionally, financially, and socially. Here’s what we offer:

An Extensive Health and Benefits Program that includes health and dental benefits starting on day one, healthcare and wellness/lifestyle spending accounts, access to an employee family and assistance program, virtual healthcare services, and other resources to support your overall well-being.

A Comprehensive Retirement Program to help prepare you for your future. This includes matching employee contributions in a retirement savings plan, pension plan,

and an employee unit purchase plan.

Work/Life Balance that prioritizes you. Enjoy flexible work hours, an extra-long weekend with our RioCan Cares Day, and half days before every long weekend in the summer.

Professional Growth and Development opportunities to advance your skills and grow your career through our continuing education reimbursement, mentorship and leadership development programs, on-demand online learning, and cross-functional training opportunities.

Additional Perks and Benefits that include paid time off, parental leave top-up, employee discounts, referral and recognition programs, and year-round opportunities to connect through community initiatives, committees, and social events.

If you share RioCan’s values and a passion for real estate, we want to hear from you.

We are committed to creating a diverse and inclusive work environment where all employees are valued, included, and empowered to do their best work and bring great ideas. People are at the core of who we are, and we respect that they have taken all paths to get here. RioCan welcomes applications from all candidates and is committed to providing accommodations for people with disabilities. If you require accommodation at any stage of the application process, please let us know, and we will be happy to work with you to meet your needs.

You can visit us at and follow us on LinkedIn to learn more about who we are and what a career at RioCan can look like for you.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.