Guidance and Administrative Assistant

Job Responsibility:

Do you have a passion for helping people? Enjoy working in a fast-paced environment? Provide exceptional customer service with a positive, friendly approach? We want to hear from you!

Virtual High School is looking for an individual to join our School Administration department in a full-time contract position until approximately September 2025. The successful applicant will be a part of our Guidance Team and will assist with administrative services to ensure students, parents, teachers, and other schools, organizations, and institutions receive excellent support and services.

What will I be doing?

The Guidance and Administrative Assistant will support the work of the Guidance and Administration Teams by answering telephone and email inquiries, assisting with the maintenance and creation of student records, organizing and processing prerequisite waiver applications, administering IEP accommodations, and communicating with students, parents, and schools while providing an exceptional student experience. You will answer phones, chats, and emails; provide information about the school; use problem-solving skills to ensure positive resolutions to various situations; use world-class learning technologies such as the D2L Brightspace learning management system; and assist with other administrative tasks, and related projects, as necessary.

What will I bring to the role?

• 2+ years of experience in an administrative or customer service role
• Exceptional attention to detail, positive attitude, and readiness to collaborate
• Outstanding organizational and time management skills
• Strong written and oral communication, problem-solving, and decision-making skills
• Proficiency in the Microsoft Office suite

Why work with VHS?

You will be an integral member of a highly effective team, working in a fast-paced office environment and delivering a cutting-edge online program to students worldwide.

We offer a fun, collaborative, open-office work environment in the picturesque village of Bayfield. Our staff enjoy flexible work hours, a dog-friendly office, and love having the opportunity to be a part of a growing, vibrant company dedicated to learning.

The Location: This position requires the successful candidate to work at the VHS office in Bayfield.

Job Types: Full-time, Fixed term contract

Pay: $23.00-$26.00 per hour

Expected hours: 35 - 44 per week

Benefits:

• Casual dress
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Flexible schedule
• Life insurance
• On-site parking
• Paid time off
• Vision care

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Bayfield, ON N0M 1G0: reliably commute or plan to relocate before starting work (preferred)

Education:

• Secondary School (preferred)

Work Location: In person

Application deadline: 2024-06-14