Bilingual Employee Communications Specialist - 1 Year Contract

Who We Are

At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we’re the team behind Money Mart—Canada’s largest non-bank branch network—and a leader in financial solutions for underserved communities.

From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect over a million customers a year to the money they need, when they need it.

At MFSG, we come together across teams and departments to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you're solving problems, building systems, or shaping strategy, your work fuels real support for real people.

We’ve Got You Covered

Compensation Philosophy: Our strategy is simple—we aim to match the market. We regularly review industry standards to ensure our total rewards package is competitive and fair. This commitment helps us attract and retain talented individuals who share our purpose.

Discretionary Annual Bonus: Enjoy the opportunity for a discretionary bonus based on individual performance and company success.

Comprehensive Benefits: Our benefits include health and dental plans with 100% of the premiums covered. We also offer an Employee Assistance Program to support your mental well-being and provide resources for personal challenges.

Retirement Plans: Plan for your future with our robust retirement savings options, ensuring you’re set for the long haul.

Hybrid Work Environment: Experience the best of both worlds with our hybrid work model, allowing you to balance remote work with in-office. When you're at our corporate head office, enjoy a relaxed and collaborative environment featuring breakout rooms for brainstorming and unwinding, plus a variety of snacks to keep you energized throughout the day.

Perks and Rewards: Enjoy reimbursement for tuition assistance and professional development, discounts through Perkopolis and participate in our rewards and recognition programs to celebrate your contributions.

The Job: Employee Communications Specialist

We’re seeking an Employee Communications Specialist to execute internal communication strategies that keep employees informed, engaged, and aligned. This role plays a key part in supporting company initiatives, enhancing employee experience, and ensuring consistent messaging across the organization.

What You’ll Do

• Manage and maintain the company intranet (SharePoint), ensuring content is accurate, accessible, and aligned with brand standards

• Develop and execute communication plans aligned with business objectives

• Write and edit content for internal channels in English (French is an asset)

• Ensure consistency of messaging across audiences and platforms

• Promote company vision, mission, and values through internal communications

• Partner with cross-functional teams to communicate initiatives and operational updates

• Act as a liaison between teams to facilitate effective information flow

• Collect and analyze feedback to improve communication effectiveness

What You’ll Bring to the Table

• Fluent in both English and French both written and verbal

• 3–4 years of experience in internal or employee communications

• Strong writing and editing skills

• Experience working with distributed or remote teams

• Ability to manage multiple priorities in a fast-paced environment

• Strong attention to detail and organizational skills

• Experience with SharePoint, Microsoft Office, and content tools

Education + Experience

• Bachelor’s degree in Communications, Journalism, PR, or related field (preferred)

• Experience in financial services is an asset

Closing

Ready to strengthen employee engagement and bring internal communications to life? Join us and help shape the employee experience at MFSG.

Committed to Equal Opportunity:

MFSG is committed to accommodating applicants up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview, please notify MFSG if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, MFSG will work with you to determine how to meet your needs.

Please note: The salary range, inclusive of bonus, for this position is between C$ 80,000 to C$ 90,000.

About MFSG – Our Commitment to Responsible Innovation

At MFSG, we are committed to building innovative solutions grounded in ethical, transparent, and responsible use of data and technology. Aligned with the principles outlined in Canada’s Artificial Intelligence and Data Act (AIDA), we take a proactive approach to ensuring that any AI or data-driven systems we use are safe, fair, and accountable.

This posting is for a current position within our organization, offering the opportunity to contribute to meaningful, responsible innovation that supports our employees, clients, and communities.

We prioritize strong data governance, clear communication around how systems work, and safeguards that reduce risks and protect individuals. Our focus is on developing tools and processes that promote equity, reliability, and trust, supported by ongoing monitoring and continuous improvement.

Joining MFSG means contributing to a future-focused organization that values both innovation and integrity, where your work helps shape solutions that responsibly support our employees, clients, and communities.