Key Accounts Lead
Full-time
GuruLink
Location: REMOTE / Atlanta, Georgia
This job allows you to work remotely.
Our agency is partnering with a fast-growing B2B SaaS company that delivers AI-powered workflow and operational software to industrial and construction-focused businesses across North America. As the company continues to scale, they are looking for a Strategic Accounts Manager to strengthen relationships with key enterprise customers and drive long-term account growth.
This position is focused on managing and expanding relationships with high-value customers. The ideal candidate will act as a trusted advisor, ensuring successful adoption of the platform while identifying opportunities for retention, expansion, and deeper engagement across customer organizations.
You'll work cross-functionally with sales, product, and customer success teams to deliver a strong client experience and support revenue growth.
Responsibilities:
- Manage relationships with strategic enterprise accounts
- Lead account planning, renewals, and expansion opportunities
- Conduct executive-level customer reviews and performance discussions
- Drive customer adoption, engagement, and long-term retention
- Coordinate onboarding, rollout, and training initiatives
- Partner with internal teams to communicate customer feedback and priorities
- Support contract discussions and enterprise account growth initiatives
Special Perks:
Competitive salary plus bonus structure
Equity opportunity
Flexible remote work environment
Health and professional development benefits
Must Have Skills:
Experience in enterprise account management, customer success, or SaaS sales
Strong relationship-building and communication skills
Proven ability to manage and grow strategic customer accounts
Comfortable working with technical or operational software products
Experience in B2B SaaS, industrial tech, construction tech, or related industries is a plus
Vacancy posted 11 hours ago
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