Repair Technician
Infotree Global Solutions
Job Title: Repair Technician
Location: Longueuil, QC
Duration: 07 Months Contact
Job Description:
What You’ll Do:
Customer RMA Failure Analysis
- Receive, log, and triage customer-returned units from RMA claims
- Perform systematic failure analysis to identify root cause (electrical, mechanical, workmanship, or design-related)
- Document findings with clear, reproducible FA reports including failure mode classification, evidence, and recommended corrective actions
- Conducted functionality testing using multiple test stations to ensure product integrity.
- Diagnose and rework PCBs using soldering and rework techniques (through-hole and SMD), including component-level replacement
- Skilled in mechanical tool operation, including the use of hand tools, torque drivers, and precision measuring equipment.
- Knowledge of IPC class 2 standards (Desirable)
Assembly Line Reject Analysis
- Perform FA on units flagged as rejects at inspection points (IQC, in-process, OQC)
- Identify defect patterns and escalate systemic issues to Engineering and Quality
- Support root cause investigation and assist in verifying effectiveness of corrective actions
General
- Maintain accurate records in the quality management system
- Follow SOPs, work instructions, and ESD handling protocols
- Contribute to continuous improvement initiatives on the floor
Requirements:
- 2+ years of hands-on experience in electronics manufacturing, repair, or test Proficient in PCB soldering and rework (SMD and through-hole);
- IPC-7711/7721 certification is a plus
- Experience performing failure analysis and writing FA reports Comfortable reading schematics, BOMs, and work instructions Familiarity with test equipment: oscilloscopes, multimeters, power supplies
- Strong attention to detail and methodical troubleshooting approach
- Ability to communicate findings clearly to both technical and non-technical stakeholders
- Fully bilingual in French and English (written and spoken) — required
Nice to Have:
- Experience with battery management systems or electromechanical assemblies Background in consumer electronics, EV, or mobility hardware
- Experience with Jira or ticket systems Experience with Google sheets or excel Familiarity with IPC-A-610 workmanship standards
Vacancy posted 6 days ago
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