Community Case Manager

Job Responsibility:

COMMUNITY CASE MANAGER

6 MONTH CONTRACT, FULL TIME - COVERING A LEAVE

The Calgary Dream Centre is a faith-based recovery organization that works to change the lives of some of the most vulnerable people in the City of Calgary. Our holistic process of transformation aims to help individuals escape the cycle of homelessness and addiction.

Join the Calgary Dream Centre as a Community Case Manager and become an important part of our team Your work will be dedicated to providing support to vulnerable populations struggling with addiction. Successful Community Case Managers possess strong organizational skills along with the ability to establish collaborative and effective relationships with their team and with their clients.

ROLES AND RESPONSIBILITIES INCLUDE:

• Providing comprehensive case management to all clients, including but not limited to: assessment, individual case plans, referrals, housing assistance location, and advocacy

• Developing client personal plans; meet with clients to monitor progress in employment and job training; assist clients with social services needs in collaboration with other organizations as appropriate; advocate with agencies for clients when needed

• Mentoring clients and overseeing clients' progress and interventions

• Monitoring housing and providing support, advice, and direction while ensuring open communication

• Maintaining conditions of properties, including keeping high standards of health, safety, and cleanliness for the clients

• Reporting to Property Management on all maintenance needs as well as emergencies related to property

• Tracking progress of clients and frequently analyzing, assessing and reviewing their objectives

• Keeping accurate and up to date case files, incorporating regular written case notes for clients, as well as relapse prevention plans relevant to all client cases

• Attending all meetings relevant to your position, i.e. weekly staff meetings, daily case management meetings, and other meetings on an as needed basis

• Working hours is M-F , and serves as on call rotation once every six weeks

SCOPE OF EMPLOYMENT:

• Work with struggling individuals who may use aggressive behavior (verbal and/or physical) in their interactions with staff and clients

• Handling difficult situations with clients which involve the impact of trauma, addictions, suicidal ideations, and/or death of clients

QUALIFICATIONS AND REQUIREMENTS:

• Post-secondary degree/diploma/certificate in Social Work, Addictions Studies, Psychology, Behavioral Science or a related and relevant discipline is preferred

• A minimum of 3 years' experience working in the field of addiction and with marginalized populations

• Valid Driver's License with 2 million liability insurance

• Well-developed and effective communication skills (written and oral)

• Demonstrated skills in critical thinking

• Experience with HMIS data base is an asset

• Flexibility for after-hours work as required to meet client needs

SKILLS AND ABILITIES:

• Ability to effectively manage confrontations and conflict

• Self-starter with excellent organizational and problem-solving skills

• Ability to manage priorities and workflow demonstrating excellent time management skills

• Knowledge of local social service agencies and referrals

• Knowledge in preparing reports, and ability to maintain client case files

• Ability to work with minimal supervision, take initiative and be self-motivated

• Acute attention to detail and a commitment to excellence and high standards

As a condition of employment, all staff are required to produce a clear Criminal Record Background check with Vulnerable Sector search upon hire and every three years thereafter.

WHY JOIN US?

Our organization is proud to offer competitive wages and a benefits package to promote the health and wellbeing of our staff and their dependent's. We offer comprehensive training that further equips employees with the skills and resources needed to succeed in their role and to provide quality services to the individuals they serve.

We thank all applicants for their interest; however only qualified candidates selected for interviews will be contacted. We regret that we are unable to accept telephone inquiries.