Community Sales Manager

Title: Community Sales Manager
Company: Hopewell Residential Management 
Job Type: Full-Time 
Department: Sales
City: Calgary

Hopewell Residential Management LP (“Hopewell”) has been one of Alberta’s leading home builders and community developers for more than 30 years. We’re in the business of building a better tomorrow – one person, one home, one neighbourhood at a time. That means we prioritize customer needs and wants through operational excellence, thoughtful product design and customer service excellence. With our collaborative, thoughtful, efficient, and accountable approach, alongside our  ESG practices , world-class team and incredible workplace culture, Hopewell is a true real estate leader. 

Key Responsibilities: 

• Collaborate with the Sales Manager to establish and recommend sales goals for the project;


• Maintain accuracy and timely flow of all required paperwork and legal documentation between the Sales Centre and the central office;


• Maintain visual excellence of on-site Sales Centres, showhomes and spec homes;


• Maintain an accurate and current database of all prospects using Salesforce and NewStar’s Client Management System;


• Document Purchaser upgrades; 


• Develop and maintain client and realtor relationships to support business development opportunities through active and ongoing follow-up;


• Remain current on competitive sales data and inventory;


• Constructively handle responses to customer inquiries and complaints in a professional and time sensitive manner;


• Represent HRM at Developer Builder’s Meetings and other Developer related events;


• Other duties and responsibilities as assigned.

Requirements: 

• 3-5 years of progressive sales experience;


• Previous experience in the residential construction industry, is preferred;


• An understanding of customer and market dynamics;


• Strong client relationship management skills;


• Problem-solving;


• Previous experience with Salesforce and NewStar would be considered an asset but training will be provided if needed.

Working Conditions: 
Show home hours are Monday to Thursday 2:00pm to 8:00 pm, Saturday and Sunday 12:00pm to 5:00pm. Work and functions outside of show homes hours will be required.