Donor Database Coordinator

Donor Database Coordinator

Location : Toronto, ON (Hybrid)

Employment Type : 1 year contract

Pay: 23/hr

Position Overview:

Are you passionate about data accuracy and enjoy keeping systems organized? Do you thrive in a role where your attention to detail directly supports meaningful fundraising initiatives?

Our client, a well-established not-for-profit organization, is looking for a Donor Database Coordinator to join their team. In this role, you'll be responsible for maintaining the integrity of the donor CRM database, ensuring donor information is accurate, up-to-date, and accessible to support fundraising campaigns and donor engagement.

If you're experienced with CRM systems, data entry, data cleanup, and working with large datasets, we'd love to hear from you.

What you will be doing?

• Maintain and update donor records within the organization's CRM database, ensuring accuracy and completeness.
  
• Import donor, fundraising, and third-party data into the CRM while validating data quality.
  
• Perform ongoing data entry, data cleansing, deduplication, and database maintenance activities.
  
• Reconcile donor records with financial and fundraising systems, identifying and resolving discrepancies.
  
• Process data imports from online fundraising platforms, direct mail campaigns, and external vendors.
  
• Execute mass data updates, record merges, and global data changes within the CRM.
  
• Generate validation and reconciliation reports to ensure data accuracy and integrity.
  
• Support fundraising campaigns by configuring donor records, campaign data, and CRM fields.
  
• Troubleshoot data import issues and resolve exceptions in a timely manner.
  
• Maintain documentation for database procedures, data imports, and operational workflows.
  
• Respond to internal data requests and collaborate with fundraising, finance, and operations teams to support reporting and donor stewardship.
  
• Proactively identify opportunities to improve data quality, database processes, and operational efficiencies.
  

Must haves:

• 3+ years of experience in donor database administration, CRM coordination, data management, or database support.
  
• Experience working with fundraising CRM systems such as Raiser's Edge, Blackbaud CRM, Donor Perfect, Salesforce NPSP, or similar donor management platforms is highly preferred.
  
• Strong experience with high-volume data entry, data imports and exports, data cleaning and validation.
  
• Advanced proficiency in Microsoft Office 365, particularly Excel (sorting, filtering, formulas, data validation), Outlook, Word, SharePoint, and Teams.
  

Why Join?

• Be part of a mission-driven organization making a meaningful impact in the community.
  
• Work with a collaborative and supportive team dedicated to advancing fundraising initiatives.
  
• Opportunity to play a critical role in improving donor data quality and supporting successful fundraising campaigns.