Human Resources Business Partner, Supply Chain

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Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.

RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS, BURGER KING, POPEYES, and FIREHOUSE SUBS. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.

RBI is committed to growing the TIM HORTONS, BURGER KING, POPEYES and FIREHOUSE SUBS brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.

Reporting to the Manager, People Business Partner, Supply Chain Ops, this position is responsible for coordinating, facilitating and executing assigned activities in the area of recruitment, employee relations and employee programs for the Guelph Distribution Centre. This position provides high touch support and guidance to the Distribution leadership team and hourly employees.

This position is primarily scheduled for afternoon and evening shifts. Flexibility to work morning shifts when needed is an asset.

RBI follows a 5 day, in-office work schedule to support collaboration. Successful candidates will be expected to work onsite 5 days per week.

Roles And Responsibilities

• Provides accurate interpretation and ensure compliance with Company policies, procedures, and employment legislation (i.e.: ESA, Human Rights Code, OHSA).
• Promotes employee engagement and fosters a positive, inclusive workplace culture through a consistent floor presence throughout the DC, by actively walking the floor, being visible during pre-shift meetings and intentionally engaging employees through informal check-ins, conversations, and real-time support.
• Responds to employee inquiries in a timely and supportive manner to foster a positive employee experience.
• Collaborates with stakeholders to align recruitment strategies with business objectives.
• In conjunction with the HR recruiter, ensures the Guelph Distribution staffing levels are effectively executed through the full cycle recruitment and selection process.
• Facilitates new hire orientation sessions and supports employee training and development initiatives.
• Partners with Disability Management to support work related and non-occ claims.
• Partners with business leaders to conduct fair, thorough, and compliant policy-related internal investigations as required.
• Supports Company initiatives through delivering consistent communications, by leveraging multiple channels to effectively reach employees and leaders.
• Provides ongoing assistance and support to the Distribution Human Resources department.
• Supports improvements to HR processes, programs, and employee experience initiatives.
• Conducts administrative tasks including HRIS data entry/updates, file and record management, data collection and reporting of results
• Performs other related duties as assigned, consistent with the scope of the role.

Qualifications & Skills

• 1-3 years’ experience in a Human Resources Business Partner or Generalist role, with a strong focus on employee relations, leadership coaching, and performance management.
• Post-secondary education in Human Resources, Business Administration, or a related field.
• A Certified Human Resources Professional (CHRP) designation is considered an asset.
• Previous experience in recruitment and employee relations in a Distribution Center or Manufacturing setting.
• Sound working knowledge of the Ontario Employment Standards Act, 2000 (ESA), Ontario Human Rights Code, Occupational Health and Safety Act (OHSA), and other applicable employment-related legislation.
• Strong employee relations and conflict resolution skills, with the ability to offer practical guidance while ensuring legal compliance.
• Demonstrated ability to build, influence, and maintain strong working relationships with employees, leaders, and stakeholders at all levels of the organization.
• Demonstrated professionalism, sound judgment, and the ability to handle confidential and sensitive information with discretion and integrity.
• Highly organized, with the ability to manage multiple priorities, meet deadlines, and adapt in a dynamic fast-paced environment.
• Excellent verbal, written, and interpersonal communication skills, with the ability to effectively communicate complex information to diverse audiences.
• Demonstrated experience working with HRIS and Time & Attendance systems.
• Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint.

This posting is for an existing vacancy.

Base salary range of $75,000- $95,000 CAD. Base salary for this position may vary based on relevant factors such as experience, education, location, and skills. This position is eligible to participate in the Company’s annual discretionary bonus plan, subject to the terms and conditions of the incentive program, based on individual and company performance metrics.

Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.

Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.