Principal Product Manager AI Solutions
Constant Contact
Shape the future of AI at Constant Contact as a Principal Product Manager. Drive innovation with customer-facing products that enhance SMB user experiences and foster trust in artificial intelligence. This senior role demands 8+ years of product management experience, particularly in SaaS, to enhance AI interactions. You will oversee the AI customer journey, measure engagement metrics, and establish best practices for trust and design. Collaboration with product teams is essential to ensuring timely delivery and measurable value. Key Responsibilities:
- Direct the development of the AI customer journey
- Foster trust in AI through effective communication
- Identify key metrics to measure user engagement
- Coordinate efforts across product teams for faster delivery
- Establish best practices for AI design and user interaction
- 8+ years in product management experience
- Solid knowledge of AI and machine learning principles
- Experience with customer engagement strategies
- Ability to translate complex customer needs
- Excellent stakeholder management and collaboration skills
Vacancy posted 5 hours ago
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