Registration Coordinator, Credentials Advising (Contract)

Engineers and Geoscientists British Columbia is currently searching for a Registration Coordinator, Credentials Advising  to join our team in Burnaby on a contract until the end of June 2027. 

The Registration Coordinator, Credentials Advising is responsible for supporting the Registration Department’s general shared tasks such as responding to queries from applicants, the digital acceptance of transcripts, printing and packaging registration certificates, and receiving mail for scanning. They also support more specialized tasks such as the reconciliation of invoices and processing of the weekly non-contentious lists. 

Our organization - one of BC's Top Employers – offers a competitive salary, comprehensive and generous benefits, an inclusive culture, and a hybrid work environment. Full details on our compensation and benefits value offering can be found below.

WHAT YOU WILL BE DOING 

• Using established processes, triages emails and voicemails received through the Registration Reception and records data related to volume, when required.
• Provides detailed, accurate, and relevant information in response to emails and voicemails and answers live calls received from pre-applicants, applicants and registrants through the Registration Reception.
• Dashboard management, document acceptance, and data entry/clean up.
• Delivers support for the production of wall certificates involving the receipt of orders; generation of registrant and trainee certificates; and appropriately packaging them for mailing.
• Provides additional support for the uploading of e-transcripts and the scanning and uploading of mailed documents, including transcripts and degree confirmations, when required. 
• Provides additional support for the reconciliation of invoices linked to the issuance of rubber stamps to all new professional registrants.
• Provides additional support for the generation and processing of the three weekly non-contentious lists.
• Provides occasional coverage for office reception staff, when required.
• Other duties as assigned by direct leader and, as appropriate, members of the departmental leadership team.

WHAT YOU BRING TO THE TABLE 

• 3-5 years of relevant previous experience.
• Bachelor's degree in a related field is required.
• Exceptional organizational skills, including managing multiple competing priorities and adapting quickly to emerging priorities.
• Analytical and problem-solving skills.
• Exceptional customer service and written/verbal communication skills.
• Ability to work independently and collaboratively.
• Proficiency in core office programs and organization-specific software.
• Ability to apply privacy policy, records security, and document management protocols.

WHAT'S IN IT FOR YOU 

Each member of our team contributes to public safety in BC and helps us deliver on our vision of "modern regulation for a resilient world." We serve the public as an inclusive, progressive, and future-focused regulator. Our Strategic Plan also places priority on our role to advance climate action, foster equity, diversity and inclusion, and move towards reconciliation with Indigenous peoples.  At Engineers and Geoscientists BC, we are committed to demonstrating our values of collaboration, excellence, integrity, and innovation.  

This role offers a competitive compensation and benefits program including an annual salary within our hiring range of $62,000 to $69,500 (pro-rated based on the length of contract). For full-time contract employees on this length of contract, we offer:

• 8% additional pay in lieu of benefits.

• 10 vacation days per annum (pro-rated based on the length of contract). 

• A flex day program offering additional paid days off (usually alternating Fridays) as a result of a compressed work week. 

• A hybrid work model with an assigned schedule confirming days worked remotely and days worked in-office. This role will be required to work in-office a minimum of 2 days per week during regular business operations.  

• The required tools, equipment, and technology for employees to work remotely are provided. 

• Free parking at the office, or a transit reimbursement offered to employees who take transit to work; we are centrally located near bus and Skytrain stops. 

WHO WE ARE 

Engineers and Geoscientists BC is proud to be recognized as one of BC's Top Employers. 

Engineers and Geoscientists British Columbia is the business name of the Association of Professional Engineers and Geoscientists of the Province of British Columbia. We regulate and govern these professions under the authority of the Professional Governance Act. 

We are charged with protecting the public interest by setting and maintaining high academic, experience, and professional practice standards for over 40,000 registrants. Individuals licensed by Engineers and Geoscientists BC are the only persons permitted by law to undertake and assume responsibility for engineering and geoscience projects in BC. 

We are a not-for-profit organization governed by a board of elected registrants, licensees, and government appointees. The board is accountable to the public through the Ministry of Post-Secondary Education and Future Skills under the Office of the Superintendent of Professional Governance, for both the governance and management of the organization. 

To learn more about our work please visit us at .