Shipper/Invoicer (Contract/PT/FT)

Purity Life Health Products, LP, is Canada's leading distributor of natural health products across our two divisions, Purity Life Wellness and Purity Life Grocery. At Purity Life, we believe natural health products make a difference in peoples' lives. Our vision is to be Canada's most valued natural health products distributor.

Our values are based on providing a safe workplace for our employees and conducting business based on our COMMIT acronym - collaboration, operational excellence, mutual respect, making a different, integrity and transparency. 

We are currently seeking one full-time and one part-time Shipper + Invoicer at our Burnaby location, part of our Purity Life Grocery division, both for a 6-month contract. 

SUMMARY OF THE ROLE:  

The Shipper + Invoicer is responsible for ensuring that all outgoing orders leave the warehouse in an efficient, timely and professional way, ensuring the best possible service for the customer, problem-solving as necessary to ensure orders go out correctly. They are responsible for optimizing the use of our internal delivery vehicles and local carriers. The Shipper + Invoicer is part of the warehouse workgroup, therefore may be expected to take on other functions and tasks within the warehouse as required and assigned by the Warehouse Leadership. As part of the warehouse workgroup, they are expected to follow safe work procedures and to perform work duties in a safe manner.

DUTIES AND RESPONSIBILITIES:

Shipping:

• Work with the other members of the Shipping team to ensure accurate shipping of all outgoing orders, ship-outs and pick-ups.
• Work with the other members of the Shipping team to establish shipping priorities on a daily basis. Schedule pick up times with carrier companies via email and phone.
• Communicate daily with Purity drivers regarding any overlap or switching of orders (i.e., where drivers can deliver a ship-out order, or if a delivery needs to be shipped). Prepare or adjust the appropriate paperwork.
• Optimize the use of the ship-out area, with regard to workflow patterns and space organization to make the most efficient and productive use of time for shipping orders out.
• Maintain a day-to-day overview of the status of skids in the shipping area. Notify Customer Care and/or Shift Supervisor regarding any uncertainties about goods in the shipping area.
• Ensure ALL pieces of the order are included in the orders going out, that the piece count is checked, and that the orders are well-built and secure for shipping. Notify the appropriate person or department if there are problems.
• Be familiar with the shipping companies and their personnel. Convey any pertinent shipping information to the workgroup as necessary.
• Use pallet mover and other equipment to load Commercial Carrier trucks with their orders for delivery. 
• Use pallet mover and other equipment to consolidate orders from our three (3) zones: dry, cooler, freezer.
• Assist where necessary to expedite any "add-ons" to orders that are ready to go out that day.

Invoicing:

• Use warehouse software programs to select orders, print shipping labels, complete invoicing and print other required paperwork for deliveries.
• Ensure that all paperwork is accurate, legible, and signed correctly (e.g., invoices, BOL's, etc.). Ensure that any invoices for items added after the original invoicing are consolidated with the original paperwork. Investigate any discrepancies between paperwork and orders. Ensure that all appropriate paperwork reaches Customer Care.
• Be familiar with the shipping schedule and daily priorities for orders going out.
• Keep adequate records of outgoing daily shipments as specified by the Warehouse Leadership.

Returns:

• Ensure that any items returned to the warehouse are authorized for return by Claims.
• Complete paperwork and notify Stocker for follow through with restocking. 

Other Duties:

• Maintain ship-out area to keep it clean, safe, organized and to ensure orders are clearly and easily visible.
• Provide input and suggestions regarding improvements or problem-solving for shipping. 
• General warehouse duties, as directed by the Warehouse Leadership.

QUALIFICATIONS + EXPECTATIONS:

• Knowledge of basic procedures and protocol in warehouse operations, including, but not limited to: order entry, picking, invoicing, freight consolidation, shipping, deliveries
• Knowledge of operation and capabilities of loading ramps and equipment
• Forklift, pallet mover 
• At least one year experience in a similar shipping role
• Clear, friendly, professional communication skills, in person, on the phone and via email
• Ability to work with paper documentation and accurate counting skills
• Ability to work within tight deadlines and stay organized
• Comfortable troubleshooting situations in the moment
• Good technical literacy (computer skills) and adept at learning new software
• Physically fit and able to perform demanding physical work, lifting up to 50lbs.
• Combination of sitting, standing, walking, bending, lifting, reaching, and driving machinery

WORKING CONDITIONS:

• The schedule for the full-time position is Monday to Friday, 6am to 2pm, and it is a 6-month contract.
• The schedule for the part-time position is Saturday, Sunday and Stats, 9am-5pm, and it is a 6-month contract.
• The starting rate is $24.02/hour, and all shifts more than 5 hours are eligible for a 30-minute paid meal break. 

Purity Life Grocery is a leading distributor of organic and natural foods, household products, supplements, and natural personal care items, servicing thousands of locations across Canada. We thrive as a market leader via effective partnerships and primary relationships with our valued retailers and suppliers. We are a 100% Canadian company with locations in BC, Ontario + Quebec.