Customer-Focused Service Advisor Role
Cnected
Enhance customer experiences as a Service Advisor at Township Chevrolet Buick GMC. This position is perfect for individuals skilled in problem-solving, communication, and multitasking. At Township Chevrolet Buick GMC, we are seeking an effective Service Advisor who thrives in social interactions and technical problem-solving. The ideal candidate brings previous experience in customer service or retail and a desire to provide exceptional support and guidance to our clients. You will serve as the key link between clients and technicians, ensuring clarity and satisfaction in all interactions. Key Responsibilities:
- Welcome customers and document their vehicle concerns
- Prepare precise repair orders and obtain authorizations
- Communicate repair status and updates effectively
- Present honest service recommendations to customers
- Foster long-term customer relationships through follow-ups
- 2+ years automotive service advising experience preferred
- Strong communication skills in-person and over the phone
- Comfort with enterprise software and digital tools
- Disciplined and self-motivated mindset
- Valid driver's license and clean driving record
Vacancy posted 21 hours ago
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