Portfolio Resource Coordinator (PRC/Scheduling) - Temporary

Overview

Job Skills / Requirements

This is a temporary 1 year contract, with the possibility of extension.

The Portfolio Resource Coordinator (PRC) is responsible for ensuring portfolio resource coordination and strategic scheduling support for their assigned Client Service Team. This is primarily achieved through proactively addressing resource needs, filling open shifts, and reducing overtime through strategic initiatives. The PRC will also provide administrative support for the portfolio, which includes ensuring accurate data entry, facilitating security officer training/clearance requirements, and processing online ticket submissions to name a few.

KEY ACCOUNTABILITIES:

• Strategically identify open shifts / open lines and work with Paladin’s Client Service group to ensure complete schedules to adhere to our contractual obligations

• Forward existing schedules to Paladin’s Security Officers so they are fully aware of their ongoing schedule 3 months in advance

• Work within a dynamic team environment with multiple operational stakeholders including Site Supervisors, Security Officers, CSMs, and Senior Management

• Fill cancellations and openings in the daily schedule

• Work closely with Talent Acquisition Team and participate in all second round interviews that pertain to designated portfolio

• Coordinate with specifically identified Client Service Managers to ensure their staffing needs are met and proactively addressed

• Work to develop knowledge of Paladin’s contractual obligations for the Portfolio(s) that you are assigned to. This will include site visitations, ongoing training, and a close working relationship with Paladin’s management group

• Take on a large role in Paladin’s deployment process, meet with all new hires on orientation Thursday to set up site training and issue schedules

• Ensure accurate and timely scheduling, billing and payroll. Ensure payroll is complete for 1300 every second Tuesday

• Perform other duties as required

Additional Information / Benefits

Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE !
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation, Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!