General Manager NLY

Join the YMCA Health + Fitness Team!

Be the Spark! Join our professional and passionate team and be the spark that ignites the potential in others. Our culture is of paramount importance to us. We formally measure employee engagement annually to ensure our employees are having an excellent employment experience. Our current level of engagement is 80%, compared to some Canadian employer statistics of 69%. YMCA of Southwestern Ontario was founded in 1856 and has over 200 locations from Goderich to Point Pelee, and Windsor to Woodstock. We are one of the largest not-for-profit providers of licensed child care in Canada and have over 100 school age programs across our regions. We also offer settlement services to newcomers, employment programs, and youth programs. YMCA of Southwestern Ontario operates one overnight camp on Beausoleil Island in Muskoka, YMCA Camp Queen Elizabeth. We also have 13 Health & Fitness branches across Southwestern Ontario.

Why The Y?

At the Y, our people are central to delivering our mission. We are committed to the development of healthy communities and welcome people of all backgrounds, beliefs, and abilities. We provide valuable training and development opportunities to help our team members grow professionally and personally.

We look for the following qualities in all of our employees and volunteers:

• Demonstrates our Core Values; Caring, Honesty, Respect & Responsibility and Inclusivity
• Fun, Enthusiastic & Friendly Individuals
• Hardworking and Dependable
• Positive Role Model
• Team Player
• Professionalism
• Enjoy working in a Social Environment
• Ability to effectively communicate with Employees & Members

Employees and volunteers of YMCA of Southwestern Ontario are ambassadors for the Y both on and off the job. We rely on them to help share our mission and increase awareness of the positive impact the Y can have on the lives of people in their communities. Particularly how we are helping to create healthy children, healthy families, and healthy communities. All employees and volunteers are required to provide a current satisfactory Criminal Record and may require a Vulnerable Sector Search as a condition of their employment. Police Record checks are reviewed on an individual basis, and the offense(s) - if any - is considered in the decision-making process in relation to the requirements of the position, therefore not eliminating all candidates with a record from being offered gainful employment.

Position: General Manager, Health Fitness & Aquatics Centre

Locations: Stoney Creek Community Centre, YMCA & Library

Salary: $75,000 - $80,000

Start Date: November 9th, 2026

As part of your total compensation:

• Receive a complimentary YMCA membership to our Health & Fitness facilities, and discounts on YMCA childcare and camp programs
• Access vacation entitlement, and up to 12 paid personal days annually
• Benefits package and Pension applicable with position/contract length
• Be part of a caring and supportive network of people to help each other succeed
• Complimentary access to wellness and counselling services

In this role you will:

• Be committed to YMCA of Southwestern Ontario policy and procedures.
• Act as a YMCA ambassador, demonstrating YMCA core values in your daily work.
• Provide overall branch leadership; responsible for the development/implementation of operational plans and the Association's Human Resource Policies and Procedures
• Be responsible for community and partner relationship building.
• Be responsible for Sales and Membership engagement.
• Accountable for achieving operational goals through financial management of the branch.
• Accountable for the development and implementation of tactical plans for the branch including budgets, staff and volunteer hiring and development, quality assurance, asset management, positioning, Member Engagement and Philanthropy

Education and Skills Qualifications:

• 3-year post-secondary degree in business and/or marketing or a related field
• 3-5 years' experience in a results-oriented mid-management role overseeing staff and/or volunteers
• YMCA experience is preferred but related work considered
• Skills in Human Resources Management, Health, Fitness and Aquatics membership and program delivery, as well as financial management
• Experience building connections and relationships within and between community organizations
• Computer knowledge in Office 365 using Outlook, Teams, Word, Excel and PowerPoint
• Current and acceptable Criminal Record Check with Vulnerable Sector Screening is a condition of employment for all staff and volunteers
• It is a YMCA of Southwestern Ontario requirement that all employees and volunteers have a minimum of two vaccinations against COVID-19. Exemptions will be granted upon receipt of acceptable proof of a permissible Human Rights Code ground. This requirement has been suspended effective June 30, 2022; however, it may be reinstated in the future should the state of public health in our communities require it.

To Apply:

Click the link below to submit your application before the job posting deadline Thursday, October 28th at midnight.

• Include in your submission your specialized experience, and why you are the best candidate for this role.

We thank all applicants for their interest; however only those selected for an interview will be contacted. NOTE: The YMCA of Southwestern Ontario is committed to providing a barrier-free environment for all stakeholders including our members/participants, employees, job applicants, suppliers, and any visitors who may enter our premises, access our information, or use our services. As an organization, we respect and uphold the requirements set forth under the Accessibility for Ontarians with Disabilities Act (2005), and its associated standards and regulations. Candidates, please be advised that our recruitment process incorporates AI technology for initial application screening. This assists us in efficiently assessing qualifications. Rest assured, our recruiters will additionally review resumes to ensure a fair and accurate assessment is completed.