Financial Services Manager - OpenRoad Toyota Richmond

DRIVING POSSIBILITIES.

Position: Financial Services Manager

Employment Status: Full-Time

Dealership: OpenRoad Toyota Richmond

Department: Sales - Business Office

Compensation: $150,000 - $200,000 per annum

We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 23 brands across 44 locations) with a shared vision to become the national automotive leader in customer experience. As one of “Canada’s Best Employers” and “Best Managed Companies”, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.

Our size doesn't define us, our people do. No one is just a number here, everyone matters, and our culture is the foundation of our success.

A Career at OpenRoad Means You’ll Enjoy:

• Opportunity to work with a variety of OEM Brands including Acura, Audi, BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, GMC, Honda, Jaguar, Jeep, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Ram, Rolls-Royce, Subaru, Toyota, Volkswagen
• Exclusive perks and benefits, including a Discounted Vehicle Purchasing Program, RRSP matching, and referral bonuses
• Comprehensive extended health and dental plan (applicable for full-time positions only)
• Strong focus on training, development, and internal promotion opportunities
• Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment
• Be part of a culture that celebrates you through employee recognition programs and engagement events

ROLE & RESPONSIBILITIES:

• Determine needed programs and/or actions to increase performance on a continuing basis.
• Identify targets for finance product sales and ensure that such targets are met.
• Proactively identify client needs and offer appropriate advice in accordance with business objectives.
• Ensure all vehicle financial contract documentation is accurate and properly submitted to our Financial Institute partners
• Achieve Business Office product sales target and penetration percentages
• Ensure all vehicle financial contracts are funded in a timely manner
• Achieve a high customer satisfaction rating
• Contribute to planning and development of budgets, implementation of action plans, and monitoring variances against budget.
• Communicate department objectives and methods and procedures to all department staff.
• Planning, organizing, and coordinating activities with the Sales department.
• Establish long- and short-term goals, including objectives for turnover, profit, percentage, and finance source.
• Analyze the performance of the Finance & Insurance department to determine the level of fulfillment of planned goals.
• Proactively identify client needs and offer appropriate advice in accordance with business objectives.
• Communicate department objectives and methods and procedures to all department staff.
• Must follow Company safety policies and practices, and immediately, report any and all accidents to General Manager.
• This position will be expected to perform other duties as assigned by management.
• OpenRoad reserves the right to modify this job description as business needs require.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Minimum 1-year experience in a similar role with a strong sales record.
• Well organized and possess strong time management skills.
• Ability to work cooperatively with all levels of the organization.
• Excellent communication and interpersonal skills, and ability to build relationships.
• Highly self-motivated and have the ability to learn quickly and be open to challenges.
• Strong financial skills and business networks.
• Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions.
• Ability to make sound decisions in a manner consistent with the essential job functions.
• A valid British Columbia Driver’s License with a good driving record.
• Mandarin and/or Cantonese considered an asset

We are an equal opportunity employer that values diversity, inclusion, and respect in the workplace. We are committed to creating opportunities for our associates to learn, advance their careers, and reach their full potential.

Grow Your Career at OpenRoad!

We thank all applicants for their interest; however, only those selected for an interview will be contacted.