Product Manager, Onboarding

The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses.

Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose‑built procurement platform that provides a simple, consumer‑grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend.

We have a world‑class team coming from category‑defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting‑edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us!

Please note we’re looking for someone who is willing and able to come into either our downtown Toronto office on a hybrid basis (3 days /week).

Your Role

We’re hiring a Senior Product Manager (experience dependent) to build and own the growth of one of Zip’s product verticals. In this role, you will lead the teams operating at the frontiers of Zip as we expand into new segments and use cases. You will ensure that we continue to deliver a consumer‑grade collaboration experience while supporting complex cross‑functional workflows.

You Will

• Drive the strategy and execution for expanding Zip into new markets, verticals, and product categories.
• Identify, validate, and launch new high‑impact use cases that unlock growth opportunities.
• Develop and test hypotheses through rapid experimentation, customer research, and market analysis.
• Balance speed and scalability, ensuring new initiatives can evolve into durable, enterprise‑ready product offerings.
• Align the GTM, enablement, and sales strategies with our product strategy to drive the business success of new offerings
• Foster strong relationships with customers to ensure product alignment with user needs

Qualifications

• 4 - 8+ years of Product Management experience
• Experience scaling SaaS products in a high‑growth environment. Additional experience building products from 0‑to‑1 preferred
• Extreme attention to detail and ability to quickly grasp complex business processes and industry knowledge
• Strong written and oral communication with internal and external stakeholders
• Ability to prioritize ruthlessly, even if it may disappoint customers or stakeholders

Perks & Benefits

At Zip, we’re committed to providing our employees with everything they need to do their best work.

• Start‑up equity
• Full health, vision & dental coverage
• ️ Catered lunches & dinners for SF employees
• Commuter benefit
• Team building events & happy hours
• Flexible PTO
• Apple equipment plus home office budget
• 401k plan

We’re looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn’t exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!