Billing Analyst

Company Description

A Storied Past. A Brilliant Future.

For over 96 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto. Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth, and today, Fairmont Royal York continues to be a symbol of timeless elegance and modern sophistication. Where tradition meets innovation, and every day offers a chance to make history, a million stories have been told. Join us in creating our next chapter with your story.

Why work for Fairmont?

A Rich History

Join a storied tradition at Fairmont Royal York, where nearly a century of luxurious hospitality and exceptional service have made us a Toronto landmark.

A Culture of Excellence

Be part of a dedicated team committed to delivering unparalleled guest experiences and maintaining the highest standards of service.

Grow, Learn and Enjoy!

Benefit from comprehensive training programs, mentorship, and a supportive work environment that empowers you to reach your full potential.

New Energy for A Storied Landmark

As the world and Toronto move toward a more sustainable future, our landmark hotel is in a stunning transformation for the zero-carbon century ahead.

Job Description

What you will be doing:

• Prepare and follow-up on invoices for clients including, but not limited to:
  • Group bills
  • Tours and FIT’s
  • Air/Rail Crew
  • LCAH/Ovations/Res Plus
• To ensure that billings are accurate and prepared on a timely basis.
• Attend pre-convention meetings and meet with clients on site for invoice review.
• Maintain AR and AR-related files in the Accounting office.
• Assist Credit Manager in follow up and collection of outstanding accounts.
• Punctually respond (within 8 hours) to inquiries of guests and staff and to comply with reasonable special requests.
• Ensure accurate application of payments to accounts.
• Ensure correct billing of inter-company transactions.
• Opening of posting masters and following up with Catering for method of payment.
• Understand and adhere to all policies and procedures contained in the Finance and Accounting Policy and Procedures Manual, Section 3.
• Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks.
• Must be able to work individually and as part of a team in a safe, prudent and organized manner.
• Perform any other reasonable duty as required by the Credit Manager.
• Assist the finance leadership team with ad hoc projects and requests
• Consistently offers professional, engaging and friendly service
• Ensure a clean and safe working environment, and actively participate in health and safety initiatives
• Adhere to all hotel environmental policies and initiatives 
• Carry out any other tasks as assigned

Qualifications

Your experience and skills include:

• Ability to prioritize work in an environment with multiple interests
• Ability to handle complex and confidential information with discretion
• College degree in Business/Accounting or combination of experience and education
• Diploma in Hospitality an asset
• Experience with PMS Opera Cloud
• Strong Customer Service experience
• Advanced Microsoft Excel spreadsheet knowledge 

Additional Information

What’s in it for you?  

• The salary range for this position is $60,960 - $68,580. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge,
• Free Meals: Healthy meals on us every shift. 
• Travel Discounts: Sweet deals at Accor hotels worldwide. 
• Dry Cleaning: Free dry-cleaning for your work gear. 
• Skill Up: Custom learning programs to boost your talents. 
• Impact: Join our Health & Wellness, Sustainability, and DEI Committees. 
• Level Up: Unlock new career heights with exciting growth paths. 

This posting is for an existing vacancy. 

AI disclosure:  We use artificial intelligence to help screen and assess applications for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

BE PART OF OUR FUTURE. 

Another stunning chapter for the iconic Fairmont Royal York has begun, and we invite you to be a part of it. If you are passionate about hospitality, driven by excellence, and eager to contribute to an esteemed institution, we want to hear from you. Join us and help shape the future of one of Toronto’s most treasured landmarks. 

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization. 

Accommodations: We encourage you to let us know if you require any accommodation through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]  

Our Commitment to Diversity & Inclusion: At Fairmont Royal York, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we provide equal access to opportunities. We welcome applications from all qualified candidates.