IT Support Specialist
$66.8k per yearKnix
Knix is an award-winning intimate apparel and activewear brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free. Launched in 2013, we are one of the fastest-growing intimate apparel brands in North America and are globally recognized as an innovator within the apparel space. We reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry with our best-in-class customer experience, innovative products and brands Knix, Kt by Knix, and Mntd. Come join us if you are looking for a purpose-driven and authentic career!
The IT Support Specialist will maintain and enhance Knix’s IT infrastructure, provide technical support to HQ employees, and ensure the smooth operation of all IT systems. This role requires a proactive individual with strong technical skills and excellent problem-solving abilities. The IT Specialist reports directly to the IT Manager.
About You
3+ years of experience in IT support, IT coordination, or a similar technical role
Strong technical background in IT systems, networks, and software
Experienced with both macOS and Windows environments
Proactive problem-solver who enjoys troubleshooting and supporting others
Comfortable working independently and collaboratively in a fast-paced environment
Clear communicator, able to explain technical issues to non-technical staff
Organized, detail-oriented, and passionate about staying current with emerging technologies
Responsibilities
Serve as the first point of contact for technical support, resolving hardware, software, and network issues for HQ employees, both remotely and in person
Maintain an up-to-date inventory of IT hardware and software, and document IT systems, network configurations, and support procedures
Create, manage, and disable user accounts while ensuring appropriate access controls
Monitor and troubleshoot network performance, perform routine maintenance, and assist with installing and configuring hardware and software
Educate employees on IT security policies and provide training on new systems and tools
Participate in IT projects, support testing and deployment of new solutions, and assist in developing IT policies and disaster recover
Maintain robust and reliable connectivity across our 23 retail locations by utilizing a strong foundational knowledge of network protocols to troubleshoot local outages and assist with physical hardware deployments.
Troubleshoot complex corporate office connectivity issues and actively participate in scheduled network hardware and routing upgrades to guarantee maximum uptime and peak performance for headquarters.
Partner with cross-functional business departments to evaluate new software acquisitions, ensuring all third-party platforms align with company security policies and industry best practices.
Continuously monitor the HQ network and system environments to identify vulnerabilities, recommending and implementing security improvements to protect sensitive company information from external threats.
Qualifications
3+ years of experience as an IT Coordinator, IT Specialist, or similar role
Post-secondary education in IT, computer science, or a related field preferred; certifications (Microsoft, Apple, Google, CompTIA) are a plus
Experience with Shopify is highly desirable
Familiarity with AV systems, including microphones, speakers, projectors, and conferencing tools
Strong problem-solving skills and ability to manage multiple tasks efficiently
Salary Starting At: $66,800
Compensation & Care
Transparency is at the heart of everything we do, including how we pay. The posted expected hourly rate for this role represents candidates developing new skills within the position. Increased rates represent those who are more proficient or have achieved mastery and deep institutional knowledge over time.
Rewards are not just about your regular pay and monthly bonuses. We believe rewards should support your whole life, not just your shift. That’s why for permanent full-time employees , we cover 100% of the premiums for extended health and dental plans from your first day. You’ll also gain access to mental health support through our Employee Assistance Programs through our partners at Dialogue who provide virtual coaching, therapy, and counseling.
When your family grows, we’re there for you. Our Paid Parental Leave plan tops up salary to 80%for eligible permanent, full-time employees. We also invest in your future with a RRSP matching program for permanent full-time team members. Plus, you’ll enjoy a 50% discount on Knix products because we want you to love what you sell.
AI Disclosure Statement
We want to share that we may use artificial intelligence (AI) tools to help us screen and assess applications. While technology helps us stay organized, every hiring decision at Knix is made by real people who care about finding the best addition to our team. We use these tools to support our process, not to replace the human connection that makes our culture special.
How we Hire
Our people are what make Knix, Knix! Our people are passionate and have a strong belief in our mission. Our people are naturally curious and ambitious by nature. Employees feel respected and supported at Knix. We take an inclusive and equitable approach offering the same interview experience to every candidate we meet with. Knix is an equal opportunity employer, we celebrate everyone and their intersecting identities. We know and believe that diverse and inclusive teams empower us to make better decisions and inspire innovation so that we can better serve our customers and community. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out! We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
- ...marketplace. Ready to join the team that's defining the future of digital advertising? We are looking for a highly motivated IT Support Specialist to join our IT team in Toronto. This role will provide on-site and remote IT support, ensuring seamless IT support across the...SuggestedTemporary workWork at officeRemote work
- ...We make what matters stick! The Role As an IT Analyst, you will be responsible for supporting the day to day office activities related to normal everyday... ...Research, procure, provision, configure and support specialized and/or expensive shared IT infrastructure...SuggestedFull timeTemporary workWork at officeLocal areaRemote work2 days per week3 days per week
$50k - $58k per year
...continues to expand its footprint across the country. Our IT team plays a critical role in supporting this growth by delivering reliable technology... ...'re Looking For We are seeking an experienced IT Support Specialist to join our Head Office team. This role provides technical...SuggestedFull timeInternshipWork at officeRemote workFlexible hours- ...Position at Stelumar Advanced Manufacturing Inc. Role: IT Specialist Location: Etobicoke & Mississauga, Ontario Company:... ...from planning and design to construction and handover. The team supports low- and mid-rise residential, purpose-built rental, affordable...SuggestedPermanent employmentFull timePart timeInternship
$50k - $65k per year
...Loopstra Nixon LLP is seeking a responsive, solutions-oriented, and service-focused IT Support professional to join our Information Technology team and provide day-to-day technical support to users across the Firm. The IT Support role is responsible for delivering timely...SuggestedFull timeWork at office- ...to the highest standards of sustainable development. The Company’s shares are traded on the TSX and NYSE under the symbol AGI. IT Support Analyst Reporting to the IT Service Delivery Manager, the IT Support Analyst is responsible for delivering exceptional technical...Full time
- ...traditional hotel. Duties & Responsibilities: Provide 1st level support for all hardware and software problems reported, documenting... ...or unsolved problems Perform new installations and updates for IT equipment, including desktops, laptops, printers, etc. Provide...Full timeWork at officeLocal areaRelocation
- ...a leading financial institution. To learn more, visit us at . Job Description MUFG Investor Services IT team is looking for a talented Application Support Analyst who will be responsible for supporting banking applications such as Flexcube, SWIFT, our MUFG Automated...Full timeInternshipWorldwide
- ...Position: IT Operations Support Specialist Location: Toronto, ON (onsite) Job ID#: RQ10929 Duration: 12 Months Role Overview â The Systems Administrator / Operations Support Specialist provides dayâtoâday operational and technical support...Full timeRemote workFlexible hours
$63k - $83k per year
...without any hidden fees or compounding interest. About IT The IT team enables Affirmers to work securely and efficiently. We... ...ensuring employees can collaborate and perform at their best. Our team supports onboarding, troubleshooting, and scaling technology across...Full timeWork at officeImmediate startRemote workFlexible hours- ...WELL Health Diagnostic Centres is looking for a qualified IT Support Analyst to join our growing team of healthcare professionals! Reporting to: Director of IT About WELL Health Diagnostic Centres WELL Health Diagnostic Centres is the largest operator of independent...Full timeInternshipRemote work
$65k - $75k per year
...back to the team. The Opportunity We are seeking an experienced and proactive IT Specialist to lead the technology environment at Thinkingbox's Toronto office and remotely support our offices in Chicago and Salt Lake City.In this role, you will own our Apple ecosystem...Long term contractFull timeTemporary workSeasonal workWork at officeRemote workFlexible hours$80k - $100k per year
...global projects. · Thrive in an entrepreneurial environment that supports new ideas. · Explore multiple sectors like telecommunications... ..., healthcare, and industrial automation. As a frontline IT and network support engineer for our on-site projects across the...Full timeWork at officeLocal areaRemote work- Collaborate with Finance leadership and process owners to define IT strategies and multi\u2011year roadmaps, ensuring alignment with Finance strategy, enterprise priorities, and planning cycles. Support OPEX and CAPEX planning, ensuring clear traceability between business demands...Full timeInternship
- ...Job Overview Company: TauRx Therapeutics Job Title: Remote IT Support Location: Remote (based in Toronto, Canada) Employment Type: Full-time and Part-time positions available Salary: $25 - $35 USD per hour At TauRx Therapeutics, our mission...Remote jobHourly payFull timePart timeWork at office
$90k - $110k per year
...run stronger, more resilient businesses. Relay’s IT team builds and maintains the systems, tools, and... ...technology that help our people do their best work. As an IT Specialist II, you’ll provide reliable day-to-day support, help maintain our Toronto office, and contribute to...Full timeInternshipWork at office3 days per week- ...that’s you, we want to meet you. The Role As our Tech Support Specialist, you’ll keep both our clients and team running smoothly. You’ll... .... You’ll also document solutions and help improve our internal IT processes as we grow. Responsibilities Set up phones, devices...Hourly payFull timeLocal areaFlexible hours
$83.5k per year
...looking for a purpose-driven and authentic career! The Senior IT Operations Specialist is responsible for the design, implementation, and... ...frameworks. This role bridges the gap between day-to-day technical support and high-level systems engineering. About You: ●...Hourly payPermanent employmentFull timeRemote workShift work$52k - $78k per year
...seeking a talented individual to join our Information Technology Support Services team at Marsh . This role is based in Toronto and requires... ...London and Mississauga offices . As a Senior Analyst IT Support (developing professional individual contributor) you will...Minimum wageLong term contractFull timeWork at officeLocal areaRemote workFlexible hoursShift work- ...Product Support Specialist Viv Technologies At Viv Technologies, we’re passionate about the power of digital transformation done right.... ...functional teams and learn about many different aspects of product and IT management. This role is based in Toronto. Though we'...Full timeRemote work
$25 - $27 per hour
IT Support Analyst (L2) Job Type: Contract Pay Rate/Salary: $25-$27/hr Location: 5 days onsite, Downtown Toronto What You Need to Do Your New Company Our client is a well-established organization seeking to expand its IT team with the addition of an IT Analyst II...Contract workTemporary workWork at office- ...designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and... ...Job Description The Coordinator, Store Implementations & Support is responsible for IT tasks that include: Store Changes, Closings...Full timeInternshipWork at officeRemote workRelocationHome officeFlexible hours
- ...excited about! Your role and responsibilities: As an IT Application Specialist at Xanadu youll play a key role integrating and administering applications supporting IT operations and front-line technical support across the organization. Youll be involved in day-to-day troubleshooting...Full timeWeekend work
- ...Good ability to plan projects and tasks. Good understanding of IT requirements for an end to end solution, including security,... ...environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it...Temporary workWork at officeLocal areaRemote workWorldwideShift work
$80 - $120 per hour
...Larry Summers , and Jack Dorsey . Position: Cybersecurity / IT GRC Evaluator Type: Contract Compensation: $80–... ...interview based on your resume Submit form Resources & Support For details about the interview process and platform...Full timeContract workSummer workWork at officeRemote work$101.15k - $130.9k per year
...Job Function: The Senior Cybersecurity Specialist, GRC Risk Management is a senior advisor responsible... ...for cyber risk management across IT, OT, cloud, AI, and emerging technologies.... ..., and enhance operations. The role supports compliance with OEB, NERC-CIP, and other cybersecurity...$60 - $70 per hour
...more than 2.5 megapixels. Work independently and asynchronously to meet project deadlines. Collaborate with IT administrators and desktop support professionals to enhance system performance. Develop and manage system settings, file explorer, and built-in...Full timeContract workSummer workRemote work- ...Job Responsibility: We are seeking a Support Specialist to join our highly motivated, high-velocity and growing team around the world, based in Toronto, ON, with a hybrid work pattern. The Support Specialist will focus on guiding LEAP customers for various use and installation...Full timeWork at officeWork from home
$103.37k per year
...management services, database and application integration and support, enterprise backup service, 24/7 operation of central... ...Manager, Network Design and Implementation, the Project Management IT Network Specialist will be part of a highly skilled and collaborative technical...Full time$50k - $55k per year
...Our Office Tech team, part of our Enabling Teams Craft, supports Klick’s internal systems and infrastructure. The team ensures... ...productivity across the organization. Job Description The IT Help Desk Specialist, known internally as a Fixanator, provides front-line...Full timeInternshipWork at officeLocal area
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Support Specialist. Be the first to apply!
- computer operator Toronto, ON
- IT technician Toronto, ON
- IT support specialist Toronto, ON
- IT specialist Toronto, ON
- part time IT technician Toronto, ON
- IT learning specialist Toronto, ON
- weekend computer operator Toronto, ON
- technicien en informatique Toronto, ON
- technicien ne informatique Toronto, ON
- junior IT technician Toronto, ON

