Human Factors Specialist

Fleetway’s Transition to Service department is seeking a Human Factors Specialist to join the team. As a Human Factors & Systems Integration Specialist, you will help ensure complex systems are designed with the end user in mind. Working as part of multidisciplinary project teams, you will apply human factors, ergonomics, and human-centred design principles to support system development, testing, and implementation. In this role, you will contribute to activities that improve usability, safety, accessibility, and operational effectiveness throughout the system lifecycle. You will collaborate with engineers, project teams, and stakeholders to identify user needs, evaluate design solutions, and support verification and validation activities. Your work will support the design, integration, and delivery of complex marine and defence systems, including programs that contribute to the Royal Canadian Navy's future fleet of naval vessels. By helping ensure systems, equipment, workspaces, and processes are designed with the user in mind, you will play an important role in enhancing operational effectiveness and the overall user experience. This is an exciting opportunity for individuals with experience in human factors, human performance, ergonomics, user research, systems engineering, kinesiology, or related disciplines who are interested in applying human-centred design principles to complex real-world challenges.

Responsibilities

• Develop, execute, and maintain Human Factors Engineering (HFE) and Human Systems Integration (HSI) activities in alignment with project requirements, applicable standards, and customer expectations.
• Apply human-centred design principles to support the development of safe, effective, and user-friendly systems.
• Collaborate with multidisciplinary project teams to identify user needs and integrate human considerations into system design and development activities.
• Support verification and validation activities, including human integration testing, usability assessments, and user evaluations.
• Review and assess design changes, identifying potential impacts, risks, and opportunities related to system performance, usability, integration, testing, and acceptance.
• Contribute to the development, documentation, and review of HFE and HSI deliverables throughout the system lifecycle.
• Provide recommendations to improve user experience, operational effectiveness, safety, and overall system performance.
• Participate in Integrated Project Teams and Working Groups, providing expertise and guidance on human factors and human systems integration considerations.
• Support the evaluation of system requirements, concepts, interfaces, procedures, training approaches, and operating environments from a human-centred perspective.

Qualifications

• Bachelor's degree in Human Factors, Ergonomics, Psychology, Cognitive Science, Kinesiology, Engineering, Human-Computer Interaction (HCI), User Experience (UX), Occupational Therapy, Industrial Design, or a related field.
• Equivalent combinations of education and relevant experience will be considered.
• Demonstrated experience applying human-centred design, human factors, ergonomics, human performance, user research, usability, systems engineering, or Human Systems Integration principles in a professional environment.
• Experience contributing to system design, testing, validation, requirements analysis, user research, or operational assessments.
• Strong analytical, problem-solving, and communication skills.
• Ability to collaborate effectively with multidisciplinary teams and stakeholders.

Assets

• Experience with Human Systems Integration (HSI) and/or Human Factors Engineering (HFE) methodologies.
• Experience within defence, marine, aerospace, transportation, healthcare, manufacturing, or other safety-critical industries.
• Familiarity with verification and validation activities, usability testing, task analysis, human-machine interface evaluation, or risk assessment.
• Experience supporting military, government, or regulated programs.
• Knowledge of DND, NATO, or defence-related standards and practices.

We're committed to Diversity, Equity and Inclusion

Fleetway is committed to building a diverse and inclusive workplace. We welcome applications from all qualified individuals, including those from underrepresented groups, and we strive to create an environment where everyone feels respected, supported, and empowered to thrive.

We encourage applicants to self-identify if they belong to an underrepresented group, as part of our commitment to equitable hiring practices and fostering a truly inclusive workforce.

If you require accommodations during the recruitment process, please let us know—we're happy to help.

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

About The Team

We are Fleetway ! We believe Canada’s maritime fleets need to be reliable and fit for purpose, with crews that are fully trained and supported. We work as a trusted technical partner during design, construction, in-service, and end of life. We are proud to deliver quality professional technical services including Engineering, Integrated Logistics Support, Technical Editing, Configuration Management, Project Management, Training, Technical Translation, and Marine Technical Services.

Over the past 40+ years, we have built an outstanding team of people and partners, invested in the tools, and earned an exemplary track record servicing our customers. Everything we do is aimed at developing our people and improving our use of innovation to be the leading professional services provider in the marine industry. We are proud to have earned national recognition as a Nova Scotia and Atlantic Canada’s Top Employer.

All successful applicants must meet requirements for Canadian Controlled Goods Program (CGP), and Canadian Government Security Clearance.

The successful candidate will receive a starting salary based on their applicable experience and demonstrated knowledge, skill, and abilities. Additionally, we offer the following:

• We are regularly adding new departments, positions, and functions within Fleetway, as such, we can offer you growth and development opportunities for future career advancement
• We provide direct support to your training and development plans, including support towards your professional certifications, memberships, or designations
• Flexible work hours (with core hours)
• We have Mental Health first aid trained staff in all offices
• A flexible medical, dental, and vision plan, with an enhanced focus on mental health and wellness
• Ability to save for your future with our company matching RRSP program
• 15-week maternity leave top-up program
• Employee & Family Assistance Program
• Annual health & wellness reimbursements
• Business casual work environment, with casual Fridays
• A slick company jacket that will definitely make you the envy of your friends