Product Owner CSM Solutions at Contentsquare
Contentsquare
Join Contentsquare as the Product Owner for CSM Applications, a role that focuses on optimizing customer success engagement and value delivery. This position offers hands-on involvement within a dynamic team. As a vital member of Contentsquare, you will spearhead the vision and implementation of CSM Applications. Collaborate with cross-functional teams and stakeholders to convert business needs into results-driven actions. Your hands-on approach will help ensure that applications meet the evolving needs of our teams, driving efficiency and measurable success. Key Responsibilities:
- Lead the development and management of CSM product vision
- Translate requirements into clear user stories and action plans
- Collaborate in sprint planning and delivery phases
- Enhance Customer Success workflows and processes
- Monitor and evaluate the impact of implemented solutions
- 3-5 years in related SaaS roles, focusing on customer success
- Bachelor's degree in a relevant field or equivalent
- Familiarity with Gainsight or other CSM platforms
- Demonstrated strong communication and analytical skills
- Ability to thrive in fast-paced environments
Vacancy posted 8 days ago
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