Clerk - Customer Service Department

Are you looking for a new administrative challenge? Are you interested in a career in the transportation sector with a company that is recognized as one of Canada's best managed companies, and who places employee satisfaction and engagement as one of their core values? Our client is looking for their next Clerk for their Customer Service Department to work for their Downtown Montreal office.

Advantages
- Hybrid working arrangement (Mondays and Fridays working remotely and Tuesday - Thursday in office) (100% in office for training period)
- Annual salary of $40000-$45000
- Annual bonus: of up to 4%. (a portion is based on company performance and a portion is based on individual performance)
- Inclusive insurance program, 100% paid by the company, after one month
- RRSP program (5% by employer with a 2% contribution of employee)
- 3 weeks vacation, 10 sick days and 3 personal days
- Flexible work schedule (37.5 hours per week, with flexible hours between 7:30 a.m. and 5:00 p.m.)

Responsibilities
- Perform data entry: enter bookings as required (for special projects or others) into the system;
- Provide documentation (PODs, BOLs, etc.) to clients as requested;
- Update clients’ web portals;
- Scan all client documentation related to bookings;
- Perform any other related tasks as required.

Qualifications
- Post-secondary diploma or any other combination of experience and training deemed equivalent;
- Bilingualism (English and French)
- Strong organizational and communication skills
- Punctuality
- Strong ability to work as part of a team
- Good computer skills: Microsoft Office Suite, AS400 environment (an asset)
- Good ability to learn quickly and adapt to change

Our Client operates across Canada, and globally/internationally in the United States and other countries. This company takes all reasonable means to limit the number of positions in Quebec that require knowledge of a language other than French, and only requires this where it is necessary and its existing bilingual employees are unable to fulfil these job duties. Based on an assessment conducted by our client, it has been determined that this position requires candidates to be fluent in English (oral and written). In particular, this position will require the employee to:

-communicate with English-speaking clients/partners/employees located outside Quebec on a regular basis
-work on client projects, products or deliverables that are required to be delivered to clients in English

Summary
Interested in this position? Apply online or send us an email at .

For more information on this and all other positions currently available, visit

We look forward to receiving your resume!

All resumes received will be considered equally.

Only selected candidates will be contacted

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to to ensure their ability to fully participate in the interview process.

Employment type: Full-time
Salary: CAD $40000 to $45000 per year