Sales Support Administrator

WHO WE ARE:

Mariner innovates always and everywhere, turning novel ideas into practical solutions. From products and services to venture creation, we build better futures powered by people. We partner with people embracing change, leveraging data, cybersecurity, cloud, and change management to drive successful business outcomes that matter to our customers.

Mariners build for change. Like SHIFT Energy, our energy management and decarbonization company. Or East Valley, created to scale social economic impact in our communities through investment and mentorship of emerging change-makers and their companies.

Mariner s purpose has always been to be a great, everlasting technology company and the core values that guide us every day are:

OUR VALUES

• We care for our team.
• We care about the impact we have on our community.
• We serve by solving complex problems.
• We grow because growth fuels opportunities.
• We innovate always and everywhere.
• We build a business that lasts.

OVERVIEW OF THE ROLE:

We are seeking a highly organized, detail-oriented, and motivated Sales Support Administrator to support our Business Development team. This role involves managing sales administration activities, tracking and qualifying opportunities, monitoring public procurement platforms, maintaining Salesforce data integrity, and collaborating with internal stakeholders to support business growth.

The ideal candidate may have an interest in developing their business development skills, with the potential to progressively take on more client-facing and sales responsibilities and transition into a full-time Business Development role within 1 2 years.

WHAT YOU LL BE DOING IN THE ROLE:

• Maintain and manage sales opportunities, accounts, contacts, and activities within Salesforce, ensuring the accuracy and integrity of CRM data
• Support opportunity tracking, pipeline management, sales reporting, and performance metrics
• Assist with proposal and bid coordination activities throughout the opportunity lifecycle
• Monitor public procurement portals, tendering sites, and government procurement platforms to identify and distribute relevant business opportunities
• Maintain tracking systems for procurement opportunities, submission requirements, key deadlines, and opportunity qualification activities
• Coordinate internal opportunity review and qualification activities, including the preparation of meeting materials and documentation of decisions and action items
• Track opportunity progress to ensure alignment with internal processes and submission timelines
• Collaborate with sales, business development, resource management, and operational stakeholders throughout the pursuit process
• Identify opportunities to improve sales support processes and workflows
• Contribute to the enhancement of Salesforce utilization, reporting, opportunity management practices, and sales documentation procedures
• Develop an understanding of our service offerings, target markets, clients, and business development strategies

WHAT SKILLS / QUALIFICATIONS YOU LL NEED TO DO THE JOB:

• At least 1 year of experience in a sales support, sales operations, business development support, or administrative coordination role
• Experience using Salesforce CRM or a similar customer relationship management platform
• Strong organizational and time management skills, with the ability to manage multiple priorities and deadlines
• Excellent written and verbal communication skills, with a proven ability to build and maintain effective working relationships
• Strong attention to detail, critical thinking, and problem-solving abilities
• Demonstrated initiative, accountability, and a process-oriented approach to work
• Customer-focused mindset with the ability to support internal stakeholders effectively
• Strong interpersonal skills, commercial awareness, and an interest in developing client relationships and identifying new business opportunities
• Self-motivated and proactive approach, with the confidence to take initiative and assume increasing responsibilities
• Interest in developing business development skills and progressively taking on client-facing and sales responsibilities would be considered an asset
• Proficiency with Microsoft Office Suite, including Excel, Word, PowerPoint, and Teams
• Experience supporting public sector procurement, bids, RFPs, RFQs, or tender processes and familiarity with government procurement portals and public tendering environments are considered assets

AND YOU ARE...

• Always improving your skills and knowledge: you want to be the best at what you do
• Curious and creative; comfortable taking on new problems and challenges
• A self-starter with the ability to recommend priorities to the project leader
• Comfortable working through problems and figuring things out with minimal supervision
• Great problem-solving skills: thorough and reliable
• Able to work in a team: share knowledge and assist other team members
• A good communicator: able to explain your ideas and recommendations
• Well organized and dependable under pressure: you manage your time effectively
• Energized by our company values!

MARINER OFFERS YOU:

• A values-driven workplace where people really matter
• Flexible work location support for remote work/work from home
• Competitive salary, retirement savings program, and rewards program
• Comprehensive health, dental, vision, life and disability insurance plans and access to e-health care
• Paid vacation, maternity/parental leave, paid sick leave and paid Mariner MyLife days
• Unlimited training

WHY MARINER?

We believe in making a positive impact in the communities where we live and work! Not only are we passionate about nurturing a thriving technology sector here in Atlantic Canada, but we are also committed to solving technology challenges that will make an impact worldwide. Technology is everlasting, and we take pride in connecting world class talent to world class projects and business solutions.

If you are an IT Professional, Software Professional, or Management Consultant, that is passionate about career development, data, and problem solving, we want to hear from you! If this sounds like someone you know, share this with them so they do not miss the opportunity to experience Mariner!

To achieve this, we know we need to be all in on training and development of our team so we can continue to move the needle in the technology sector together. Of course, we offer competitive compensation and benefits packages to our team, but our competitive edge is the development and training that our team experiences every day.

Be part of our vibrant community that values diversity and embraces inclusion at every level. We are committed to fostering a culture where individuals from all backgrounds and walks of life feel empowered to contribute their unique perspectives. Our collaborative environment celebrates the richness of ideas and experiences, and we believe that by embracing diversity, we can achieve greater innovation and excellence together. Come and help us create a workplace that reflects the beautiful tapestry of our global community.

Join our growing team!