Professional Service Specialist
$85k - $90k per yearMSP Corp
Salary Range: $85,000.00 To $90,000.00 Annually
Ready to take your career to the next level? Invest in yourself! MSP Corp is a dynamic and evolving organization. Our team is energetic and multidisciplinary, performing at the highest levels. We thrive on the diversity of our team and believe that any candidate could be the talent to take us to the next level. We drive technology and performance by providing powerful toolsets, business support and professional services. Our team provides complete, turn‑key solutions with one goal in mind — to ensure that we can deliver 100% any day, any time.
As we continue to grow, we are looking for a Professional Service Specialist to join the MSP Corp Central team.
About the Role
As a Professional Service Specialist you will be responsible to lead technical onboarding, infrastructure assessments, and modernization initiatives for new and existing clients. This role plays a critical part in ensuring every client environment is properly evaluated, secured, documented and fully integrated into MSP Corp’s systems. You will act as the primary technical owner during onboarding and infrastructure refresh projects conducting formal audits, validating configurations, identifying risks and delivering networking and Microsoft 365 deployments.
- Location: Richmond Hill, Ontario
- Schedule: Monday to Friday, 40 hours per week, 9:00 a.m. – 5:00 p.m.
- Work Mode: Hybrid
- Travel Requirement: These positions require a valid driver's license and access to a reliable vehicle.
What You Will Do
- Deliver client onboarding from initial site visit through full integration into MSP Corp systems and documentation standards.
- Perform on‑site and remote onboarding for new clients, validating access, baseline configuration, networking readiness, security posture, and documentation completeness according to MSP Corp SOPs.
- Conduct formal IT infrastructure audits and technical assessments covering networking, firewalls, VPNs, Microsoft 365 posture, backup, and disaster recovery.
- Identify risks, gaps, and remediation recommendations as part of audits, onboarding, and infrastructure refresh activities.
- Act as the primary technical owner during onboarding, infrastructure refresh, and modernization projects, coordinating directly with clients to gather and validate technical information.
- Deliver networking deployments as part of onboarding and project work, including switches, firewalls, wireless, and ISP turnups, with hands‑on experience using FortiGate firewalls and HPE Aruba switching and wireless platforms.
- Onboard customer environments into MSP Corp management platforms including Salesforce, N‑central, ConnectWise, and IT Glue documentation systems.
- Support project delivery alongside Project Leads, including Microsoft 365 migrations and deployments across Exchange Online, SharePoint Online, OneDrive for Business, Teams, Teams Voice, Intune, and related services.
- Perform post‑deployment validation and stabilization, ensuring infrastructure, security, backup, and network configurations are verified and ready for handoff.
- Collaborate closely with Project Leads, Project Managers, and the Service Desk to ensure clean project handoff, long‑term supportability, and preservation of historical client knowledge.
- Exercise sound technical judgment, elevate risks and blockers early, and ensure work aligns with MSP Corp standards and security‑first practices.
What We Are Looking For
- Proven experience performing IT infrastructure audits and onboarding in an MSP environment.
- Confidence deploying and configuring networking equipment including FortiGate firewalls and HPE Aruba switching and wireless platforms.
- Strong knowledge of Microsoft 365 environments including Exchange Online, SharePoint, Teams, Teams Voice, Intune, and related services.
- Ability to identify infrastructure risks, security gaps, and remediation recommendations.
- Comfortability working both on‑site and remotely with clients.
- Hands‑on experience integrating environments into platforms such as ConnectWise, N‑central, Salesforce, and IT Glue.
- Strong project collaboration skills, working alongside Project Leads and Service teams for smooth handoffs.
- Sound technical judgment and proactive escalation of risks or blockers.
- Security‑first mindset aligned with MSP Corp standards.
Why MSP Corp
- Benefits package.
- Dynamic work environment.
- Wellness days.
- Opportunities for growth and training.
Ready to make a difference? Join us and shape the future of modern work.
Diversity, Equity, Inclusion, and Accessibility Statement : At MSP Corp, we believe that diversity, equity, inclusion and accessibility are essential for fostering a healthy and innovative work environment. We are committed to creating a workplace where everyone, regardless of age, gender, ethnicity, sexual orientation, ability, or any other characteristic, feels valued and respected. We encourage applications from individuals of diverse backgrounds and perspectives and ensure a fair and inclusive recruitment process.
#J-18808-LjbffrVacancy posted 7 days ago
Similar jobs that could be interesting for youBased on the Professional Service Specialist in Richmond Hill, ON vacancy
- Become a vital part of Desjardins as an Insurance Service Representative in Richmond Hill. Provide critical support and guidance to clients... .... This full-time position calls for a service-oriented professional who excels in client relations. As an Insurance Service Representative...SuggestedFull time
- Explore your potential at MSP Corp as a Hybrid IT Service Specialist, ensuring robust technical onboarding and infrastructure audits for clients based in Richmond Hill. As a Hybrid IT Service Specialist, you will manage comprehensive onboarding processes while performing vital...Suggested
$47.5k - $62k per year
...Job Title/Titre d'emploi First Article Specialist, Integration Services Vacancy No / Numéro de poste vacant VN9451 Company Name/Nom de l'... ...including BIOS/UEFI settings, drivers, and firmware updates Professional Skills Strong documentation skills with attention to...SuggestedFull timeWork at officeLocal areaRemote work- ...Senior Data Quality Specialist (Informatica) The Senior Data Quality Specialist (Informatica... ...written / verbal communication and professional maturity • Proven experience with data... ...Compliance familiarity within the financial services industry This is a minimum 6 month contract...SuggestedContract workWork from home
- We are currently looking for an SAP S4 Hana Implementation Specialist to create and maintain a detailed SAP cutover checklist to drive... ...building Leadership Communication (verbal and written) – excellent Professional maturity- exceptional This is a 6-7 month project opportunity...SuggestedWork from home
- ...existing clients Identify and solicit potential clients Assess clients’ needs and resources to recommend the appropriate goods or services Develop reports and proposals to illustrate benefits from use of goods or services Deliver sales presentations Conduct sales...Contract workLocal areaRemote work
- Join Amico Clinical Solutions as a Quotation Specialist in Richmond Hill, ON. This role focuses on preparing quotes and responding to customer... ...quotations using CAD drawings and maintaining high standards of service. Strong communication and analytical skills are essential for...
- ...representative working with a multi-disciplinary team of hospital staff, professional consultants, contractors, and subcontractors to guide the... ...and resolution skills. Excellent interpersonal and customer service skills. Excellent verbal and written communication skills....Contract workFor contractorsFor subcontractorInternshipRelocation
$62.5k - $90.6k per year
...give ideas the power that allows them to become true innovations. As a key member of the National Sales Operations Team, the Senior Specialist, Volume Planning, is primarily responsible for optimizing inventories and model-mix across BMW Group Canada's retailer network....Work at office- Become a key figure in advanced education as a Gifted Learners AIG Education Specialist at Onslow County Schools for the 2026-2027 academic year. Focus on enriching gifted students' educational journeys. The AIG Specialist is responsible for providing specialized instruction...
- Optimize BMW and MINI retail inventories as a Senior Specialist in Inventory Management. Use your analytical expertise to drive sales and streamline budget processes. In this vital role within the National Sales Operations Team, you will act as a primary point of contact for...
- ...Summary/Objective The Customer Service Representative is a role that requires the agent to be available on a queue to answer calls and... ..., answering questions, and providing relative information in a professional business manner. # Follow call center scripts and processes...Full timeWork at officeLocal areaShift work
$30 - $35 per hour
...Job Summary We are seeking a skilled Automotive Service Technician that’s familiar with European vehicles to join our team. The ideal candidate will have a robust background in automotive repair and maintenance, with experience working on various types of machinery and...Hourly payRemplacement- Join our team as an Automotive Service Technician specializing in European vehicles. This in-person role focuses on diagnosing, repairing, and maintaining a variety of machinery and vehicles. We are seeking a skilled technician with extensive experience in automotive repair...
$110.25k per year
...The Professional Practice & Education Leader (PPEL) facilitates processes to support excellence in patient-centered practice based on relevant best practice, conceptual frameworks, research literature, professional standards of practice, legislative requirements, and other...InternshipFlexible hours$60.82k - $82.11k per year
...Within this role, the Sales Operations Specialist, will work directly with the Sales team... ...various contact streams to maintain optimal service of needs and requests. Be the lead... ...employee experience supporting personal and professional well-being through meaningful work,...Full timeWork at officeLocal areaWorldwideFlexible hours- Key Responsibilities Identify opportunities that match your career aspirations Protect your confidentiality during the job search Assist clinics in your job placement Negotiate on your behalf without resume exposure Provide expert advice for a successful search...
$99.48k per year
...developmental needs. We provide intake, service navigation and coordinated service planning... ..., including performance appraisals and professional development planning Monitor team... ...program leadership and/or Client Experience Specialist/Specialty Team Facilitator Complete...Long term contractPermanent employmentFull timeContract workTemporary workFor contractorsWork at officeFlexible hours- ...customer and provide total resolution for their needs. • Communicate with customers over phone, email and chat, addressing both customer service and inbound concerns. • Investigate and resolve customer inquiries related to their orders or shipments. • Provide order status,...Local area
$29.5 - $37.2 per hour
...an unwavering commitment to delivering service excellence and a strong desire to shatter... ...National Manager, Digital Innovation, the Specialist, Community Management will help shape... ...or a related discipline. ~2–3 years of professional experience in community management, social...Hourly payContract workInternshipWork at officeHome office$51.04 per hour
...Safety, the Quality and Patient Safety Specialist is responsible to foster a Culture of Safety... ...to improve the quality of care and service delivery. Facilitate improvement activities... ..., risk management, accreditation, or professional practice. Willingness to actively...InternshipWork at officeFlexible hours- ...to the Director, Application and End-user Support, the Manager, Service Desk will manage a team of Service Desk and System Support... ...customer support services, to the organization. This experienced IT professional will be responsible for managing operational teams to support a...Full timeInternshipWork at office
$50k per year
...Quotations Specialist - Amico Clinical Solutions Richmond Hill, ON Duties And Responsibilities Respond to Sales/customer queries related... ...CAD drawings for various medical products Maintains quality service by following organization standards Providing supporting...Immediate start- ...manufacturing and operations experts, to sales and marketing professionals. At CooperVision, our effort to improve lives begins with our... ...workplace for you. The Bilingual Credit and Accounts Receivable Specialist (hereafter the role) is responsible for all aspects of...Full timeWork at officeWork from homeFlexible hours
- ...us different. You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for detail and a passion for teamwork, you’ll ensure products are displayed...Full timeWork at officeLocal areaAfternoon shift
$36.5 per hour
...physical location. There is no option to work remotely. Responsibilities Tasks Supervise staff Train staff Determine type of services to be offered and implement operational procedures Balance cash and complete balance sheets, cash reports and related forms...Permanent employmentFull timeRemote work$18.25 - $19.25 per hour
...Drive Your Career Forward with Bristol Car and Truck Rentals! Are you a customer service professional ready for the next step in your career? Join the Bristol Car and Truck Rentals team and grow with a company that values integrity, teamwork, and excellent service. Why...Hourly payLong term contractFull timeInternship$19 - $20 per hour
...real relief, and a real second chance. Our vision? A path to a better tomorrow — starting today. A day in the life of a Financial Service Representative : Build strong relationship by welcoming and engaging customers in person, over the phone, and by email. Demonstrate...Full timeStart today- The Nurse Practitioner (NP) acts as an autonomous health professional with advanced education and provides essential health services grounded in professional, ethical and legal standards. With a specialty-based focus, the NP works within an expanded nursing role and utilizing...Full timeInternshipWork from home
- ...and motivated team works on many different homes for a variety of clients doing window cleaning, gutter cleaning, and power washing services. Everyone on our team also learns how to perform some sales roles on the job site. Through their experience, our team undergoes significant...Full timeSummer work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Professional Service Specialist. Be the first to apply!
Related searches
- building service worker Richmond Hill, ON
- office services clerk Richmond Hill, ON
- human services program specialist Richmond Hill, ON
- facility service associate Richmond Hill, ON
- developmental service worker Richmond Hill, ON
- client service associate Richmond Hill, ON
- service benefit officer Richmond Hill, ON
- human services worker Richmond Hill, ON
- food service attendant Richmond Hill, ON
- automotive service advisor Richmond Hill, ON