Director, Planning & Business Operations

The Director of Planning and Business Operations will play a critical leadership role in guiding eBay’s next level of growth and transformation. The Business Operations and Planning organization acts as the connective tissue of the enterprise, driving cross‑functional alignment, supporting planning and execution, and delivering operational efficiency and growth.

Responsibilities

Lead the full planning process and collaborate across teams. Ensure roadmaps and plans are delivered on time and align with the company’s direction.

Set the approach and process for defining Company, Executive Leadership, and Priority level objectives and goals.

Coordinate and guide the weekly business review for the company with finance and other functions. Ensure we build a shared understanding of performance, encourage the right discussions about performance, and provide the appropriate insights on the business.

Lead outreach, relationships and manage communications with internal stakeholders across functions and teams to source and maintain pulse on the business (breadth).

Proactively lead and drive deep dives into business performance issues by anticipating inquiries and launching analysis in partnership with other stakeholders and bringing strategic insights to leadership (depth).

Qualifications

10+ years of experience in Planning, Business Operations, strategic finance, consulting or a similar strategic function. Experience in eCommerce or Technology space a plus.

Proven track record of leading, collaborating and influencing across large and complex global organizations.

Capable of flexing between high level strategic concepts & frameworks to getting into the details.

Great with numbers and metrics, can absorb both quantitative and qualitative information, synthesize, and strategically summarize takeaways ready for executives.

Entrepreneurial self‑starter with a bias towards action who can thrive in a fast‑paced and ambiguous environment.

Experience building and leading a team.

Ability to strategically structure and use frameworks to break down complex problems into clear steps and plans.

Excellent storytelling, written and verbal communication skills, with ability to facilitate transparent communications and collaboration across large teams.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at View email address on ca.talent.com. We will make every effort to respond to your request for accommodation as soon as possible.

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