Patient Service Clerk at CHEO

Enhance patient experiences as a Patient Service Clerk at CHEO, a leader in pediatric health. You will manage appointments, registrations, and patient communications effectively. This role focuses on scheduling patient appointments and ensuring accurate registrations at CHEO, ranked among Canada's top healthcare employers. You'll create patient profiles, manage referrals, and maintain essential documentation using the Epic system, all while supporting the dedicated clinical team. Your contribution directly impacts clinic operations and patient satisfaction in a dynamic healthcare environment. Key Responsibilities:

• Schedule patient appointments via Epic work queues
• Manage patient registrations and referrals efficiently
• Greet patients, verify demographic information
• Collect payments and complete Fee For Service forms
• Communicate with clinical staff to manage inquiries

• Experience with patient administration or clerical tasks
• Proficiency in using Epic or similar systems
• Strong communication skills for patient interactions
• Ability to manage multiple tasks in a busy clinic
• Commitment to patient-centered care