Financial Crime Risk Investigation Support Officer II (5283)

Work Location:

Ottawa Ontario Canada

Hours:

37.5

Line of Business:

Financial Crime Risk Management

Pay Details:

$47200 - $66600 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Process alerts and/or fraud cases to derive regulatory and policy violations that contributed to fraud and/or AML and Sanctions/ABAC financial crime.
Ensure necessary due diligence to support the accuracy of all transactions / activities

CUSTOMER

• Prioritize and manage own workload to meet service level requirements for service and productivity
• Understand and apply operating policies and procedures
• Follow internal policies and industry regulations and operating practices in completing and recording transactions
• Escalate non-standard or high-risk activities as necessary
• Report / escalate risk issues or process gaps identified
• Identify and recommend opportunities to resolve business issues
• Review banking transactions to ensure they are within the bank and regulatory thresholds and guidelines
• Forward unusual transactions and supporting information for further review
• Perform a variety of research activities including addressing research discrepancies
• Identify opportunities to improve service delivery and support process improvement initiatives and opportunities to enhance productivity effectiveness and operational efficiency
• Ensure necessary due diligence to support the accuracy of all transactions / activities Be knowledgeable of and comply with Bank Code of Conduct

SHAREHOLDER

• Prioritize own workload to meet SLA requirements for service and productivity
• Consistently exercise discretion in managing correspondence information and all matters of confidentiality; escalate issues where appropriate
• Be knowledgeable of practices and procedures within own area of responsibility and Bank code of conduct
• Protect the interests of the organization identify and manage risks and escalate non-standard high-risk transactions / activities as necessary
• Follow internal and industry regulations and operating practices in completing and recording transactions for either the organization or clients
• Produce reporting or documentation at the functional or enterprise level
• May maintain appropriate project records databases and information; report to management and others on project status and updates
• Identify recommend and effectively execute standard practices applicable to the discipline
• Adhere to internal policies/procedures and applicable regulatory guidelines

EMPLOYEE / TEAM

• Participate fully as a member of the team support a positive work environment that promotes service to the business quality innovation and teamwork and ensure timely communication of issues/ points of interest
• Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit
• Contribute to a fair positive and equitable environment that supports a diverse workforce
• Act as a brand champion for your business area/function and the bank both internally and/or externally

BREADTH & DEPTH:

• Prioritize and manage own workload to meet SLA requirements for service and productivity
• Understand and apply operating policies and procedures
• Follow internal and industry regulations and operating practices in completing and recording transactions for either the organization or clients
• Escalate non-standard or high-risk activities as necessary
• Ensure documentation that is prepared / completed is accurate and properly reflects business intentions and is consistent with relevant rules / regulations
• Complete adjudications and investigations report / escalate risk issues or process gaps identified
• Identify and recommend opportunities to enhance productivity effectiveness and operational efficiency
• Ensure necessary due diligence to support the accuracy of all transactions / activities
• Generally reports to a Team Manager

EXPERIENCE AND / OR EDUCATION

• Undergraduate degree or equivalent work experience

Work activities include a blend of highly collaborative activities and individual deliverables. Individuals are expected to be onsite 4 days a week. Colleagues may spend more or less days in office as required by the business line.

Who We Are:

TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we strive to make every interaction product and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to foster deeper relationships ensure disciplined execution and build a simpler faster banking experience. TD is deeply committed to being a leader in client experience that is why we believe that all colleagues no matter where they work are client facing. Together we are reimagining what banking can be for our clients colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.

Colleague Development

If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If youre passionate about helping clients and building deep lasting relationships TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

Were committed to your success and foster a respectful workplace where diverse perspectives are valued everyone has fair opportunities to grow and you can unlock your full potential to achieve your career goals. Here at TD we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

Required Experience:

Unclear Seniority