Security Operations Analyst

Position Overview

The Security Operations team is an agile, exciting, hands-on security operations team focused on protecting Diligent personnel, sites, and assets worldwide. We like to get our hands dirty working closely together and cross-functionally with the greater Security Department. Our goal is to maintain the confidentiality and integrity of customer, employee, and business information in compliance with organization, industry, and regional policies and standards.

Security Operations Analyst II is a part of high impact security operations team focused on protecting Diligent personnel, sites and assets worldwide. As part of the Security team, you will help to with the strategy, development, and deployment of a comprehensive physical and logical security operation programs. The position is responsible for oversight and operations on security event monitoring, incident response, user behavior analysis, threat hunting, in addition to maintaining the confidentiality and integrity of customer, employee, and business information in compliance with organization, industry, and regional policies and standards.

Key Responsibilities

• Actively monitor and respond to security alerts from tools such as SIEM, EDR, CNAP, etc.
• Analyze security alerts and document tuning opportunities to reduce false positives.
• Support change management responsibilities to reduce security risk/impact to corporate systems and networks.
• Contribute to security tooling policies and supporting process enhancement as needed to mature defense controls and facilitate exceptions for BAU operations.
• Initiate and coordinate incident response activities. Maintain documentation and reports for compliance purposes.
• Configure and run network and endpoint vulnerability scans. Closely collaborate with technical teams to mitigate risks through patching and configuration changes.
• Assess and evaluate the suitability of existing and new security tools to bolster the organization’s security posture

Required Experience/Skills

• 3-5 years of information technology experience or the equivalent combination of education, technical training, or work experience.
• Working experience in information security, especially on a Computer/Security Incident Response Team (C/SIRT), Computer Emergency Response Team (CERT), Computer Security Incident Response Center (CSIRC) or a Security Operations Center (SOC)
• Working experience with regulatory compliance and information security management frameworks.
• Strong decision-making capabilities.
• Technical knowledge of anti-virus solutions, virus outbreak management, and the ability to differentiate virus activity from directed attack patterns.

Preferred Experience/Skills

• Must have strong interpersonal skills with the ability to interact with customer’s technical, non-technical easily and effectively, support, and business staff at all levels.

Pay Range

$75,040—$95,000 CAD

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.

Learn more at diligent.com or follow us on LinkedIn and Facebook

What Diligent Offers You

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at View email address on ca.snapjobsearch.com.

To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.