HR Business Partner

CPP Clinics is a leading provider of medical aesthetics services, offering innovative treatments across multiple medspas under the CPP umbrella. We are dedicated to delivering exceptional patient experiences and outstanding results, utilizing advanced technologies and personalized care.

As we continue to grow, we are seeking a strategic and collaborative

Human Resources Business Partner (HRBP) to support leaders and employees across the organization. This role will serve as a trusted advisor to management, partnering closely with business leaders to align HR strategies with organizational goals while fostering a positive, high-performing workplace culture.

The HRBP will play a key role in employee relations, talent management, workforce planning, organizational development, performance management, change management, and employee engagement initiatives.

This role requires a strategic mindset, strong business acumen, exceptional relationship-building skills, and the ability to influence and support leaders in a fast-paced, evolving environment.

Key Responsibilities

Strategic Partnership & Business Support

• Partner with leaders to understand business objectives and develop HR strategies that support organizational growth and operational success.
• Provide guidance and coaching to managers on employee relations, performance management, talent development, and workforce planning.
• Act as a trusted advisor to leadership on people-related matters and organizational effectiveness.
• Support change management initiatives, organizational design, and business transformation efforts.

Employee Relations & Culture

• Lead and support employee relations matters, including conflict resolution, workplace investigations, performance concerns, and corrective action processes.
• Promote a positive, inclusive, and engaged workplace culture aligned with company values.
• Coach managers on employee engagement, retention, and leadership best practices.
• Identify trends and recommend proactive solutions to enhance employee experience and organizational effectiveness.

Talent Management & Organizational Development

• Partner with leaders to identify talent needs, succession planning opportunities, and workforce development strategies.
• Support performance management processes, including goal setting, performance reviews, and development planning.
• Drive employee development initiatives and leadership coaching programs.
• Collaborate with Talent Acquisition to support hiring strategies and workforce planning efforts.

HR Compliance & Risk Management

• Ensure compliance with employment standards, workplace policies, and applicable labor laws across jurisdictions.
• Provide guidance on policy interpretation and employment-related risk management.
• Support policy development, implementation, and continuous improvement.
• Maintain accurate HR documentation and support audits, reporting, and compliance initiatives.

Compensation, Benefits & HR Programs

• Partner with internal stakeholders to support compensation reviews, employee rewards, and recognition initiatives.
• Collaborate with payroll and benefits teams to ensure a seamless employee experience.
• Analyze HR metrics and trends to inform decision-making and identify opportunities for improvement.
• Support the implementation and enhancement of HR programs and initiatives across the organization.

Qualifications

Required

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 5+ years of progressive HR experience, including experience in an HR Business Partner, Senior HR Generalist, or similar advisory role.
• Strong knowledge of employment legislation, HR best practices, and employee relations.
• Proven ability to influence and coach leaders at multiple levels of the organization.
• Experience managing complex employee relations matters and workplace investigations.
• Strong business acumen with the ability to align people strategies with organizational objectives.
• Excellent communication, interpersonal, and relationship-building skills.
• Ability to manage confidential information with professionalism and discretion.
• Experience working with HRIS systems and Microsoft Office Suite.
• Excellent communication skills in English (French language skills are an asset).

Preferred

• Knowledge of both Canadian and U.S. employment laws and HR practices.
• CHRP, CHRL, or equivalent HR certification.
• Experience supporting multi-location or international organizations.
• Experience in healthcare, medical aesthetics, retail, hospitality, or other service-driven environments.
• Experience supporting high-growth organizations and change management initiatives.
• Demonstrated success in organizational development and leadership coaching.

What We Offer

• Opportunity to serve as a strategic partner within a growing and evolving organization.
• Ability to influence and shape people strategies that drive business success.
• Flexible hybrid work model (3 days in the Montreal office, 2 days remote).
• Collaborative, innovative, and entrepreneurial culture.
• Competitive compensation and comprehensive benefits package.
• Employee perks and discounts at our MedSpa locations.
• Opportunities for professional growth and career development.