Senior Lab Project Services Coordinator

Mississauga, Canada | Full time | Home-based | R1520126

We are seeking Senior Lab Project Services Coordinator to join IQVIA Laboratories at Mississauga, ON.

We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration. If you want to discover a career with greater purpose, join us as we transform and accelerate research and development.

Job Summary

Provide day-to-day project support across the study lifecycle by coordinating routine procedures, documentation, monitoring activities and stakeholder communications. This role helps ensure study deliverables are completed in line with standard operating procedures, protocol requirements, policies and good practices.

What You'll Be Doing

• Support study setup and planning by attending meetings, preparing minutes and action logs, and creating protocol-specific laboratory instruction documents
• Coordinate routine study activities including site loading, Investigator Portal access, kit shipments, centralized monitoring support and close-out tasks
• Monitor day-to-day study performance, identify trends using status reports and monitoring tools, and communicate findings to internal and external teams
• Assist with administrative study tasks, monitoring plans, reports, protocol-specific materials and document quality control reviews
• Manage query follow-up, protocol questions, issues and escalations with internal and external stakeholders to support timely resolution
• Lead customer communications and meeting activities when the Project Manager is absent and support project launch and close-out activities
• Contribute to study training, audits, inspections, process improvement initiatives and mentoring of more junior staff

What We Are Looking For

• High School Diploma or equivalent required; Bachelor’s Degree in Life Sciences or a related field preferred
• 1-3 years relevant experience (in the Clinical, Medical or Healthcare industry preferred)
• Computer proficiency in word processing, presentation and spreadsheet applications
• Experience using status reports, monitoring tools and outputs to proactively identify trends and support study performance
• Other Equivalent combination of education, training, and experience may be accepted in lieu of degree

The Knowledge, Skills and Abilities Needed for This Role:

• Strong interpersonal, written and verbal communication, organizational and time management skills
• Demonstrated ability to handle multiple competing priorities, think critically and solve problems effectively in a fast-paced environment
• Ability to establish and maintain effective working relationships with coworkers, managers, customers and investigator sites
• Ability to utilize resources effectively and maintain high-quality outputs aligned to protocol and customer expectations

What We Offer You

We put our employees at the center of everything we do and are committed to providing them, and their families, with benefits that meet their diverse and changing needs. We invest in integrated benefits programs and resources to take care of our employees' physical, mental and emotional, financial and social well-being so they can thrive at home and at work, at any stage of their well-being journey.

To learn more about our benefits, visit

If you're looking to unleash your potential, join IQVIA Laboratories to help make the extraordinary possible!

IQVIA est un fournisseur mondial de premier plan de services de recherche clinique, d'informations commerciales et de renseignements sur les soins de santé pour les secteurs des sciences de la vie et de la santé. IQVIA se consacre à accélérer le développement et la commercialisation de traitements médicaux innovants pour aider à améliorer les résultats des patients et la santé de la population dans le monde entier. Pour en savoir plus, visitez

IQVIA est fière d’être un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Tous les candidats qualifiés seront pris en considération pour un emploi sans égard à la race, la couleur, la religion, le sexe, l’orientation sexuelle, l’identité de genre, l’origine nationale, le handicap, l’âge, l’état matrimonial ou tout autre statut protégé par la loi applicable. Des mesures d’adaptation pour les candidats handicapés sont disponibles sur demande dans tous les aspects du processus de recrutement. Si vous avez un handicap qui nécessite une mesure d’adaptation, nous vous encourageons à contacter notre équipe d’acquisition de talents au View email address on ca.workus.org, afin qu’IQVIA puisse soutenir votre participation au processus de recrutement.

IQVIA s’engage à faire preuve d’intégrité dans son processus de recrutement et applique une politique de tolérance zéro en matière de fraude des candidats. Toutes les informations et toutes les qualifications soumises dans votre candidature doivent être véridiques et complètes. Toute fausse déclaration, présentation trompeuse ou omission importante au cours du processus de recrutement entraînera la disqualification immédiate de votre candidature, ou la cessation d’emploi si elle est découverte ultérieurement, conformément aux lois applicables. Nous apprécions votre honnêteté et votre professionnalisme.

Veuillez noter qu'il est possible que nous utilisions l'intelligence artificielle (IA) dans le traitement de votre candidature. Cependant, nous utilisons l'IA uniquement pour aider notre équipe de recrutement à sélectionner ou à évaluer les candidatures, et non pas pour remplacer la prise des décisions par les membres de notre équipe.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, marital status, or any other status protected by applicable law. Accommodations for applicants with disabilities are available in all aspects of the recruitment process upon request. If you have a disability that requires an accommodation, we encourage you to contact our Talent Acquisition Team at: View email address on ca.workus.org, so that IQVIA can support your participation in the recruitment process.

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

Please note that we may use artificial intelligence (AI) in the processing of your application. However, we only use AI to assist our recruitment team with the screening or assessment of candidacies, and not as a substitute for human decision-making.

La fourchette salariale de base potentielle pour ce poste, annualisée, est de $60,000.00 - $100,000.00. Le salaire de base réel offert peut varier selon plusieurs facteurs, notamment les qualifications liées à l’emploi telles que les connaissances, les compétences, la formation et l’expérience; l’emplacement; et/ou l’horaire (temps plein ou temps partiel). Selon le poste offert, des régimes d’incitation, des primes et/ou d’autres formes de rémunération peuvent être proposés, en plus d’une gamme d’avantages sociaux liés à la santé, au bien-être et/ou d’autres bénéfices.The potential base pay range for this role, when annualized, is $60,000.00 - $100,000.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and wellness and/or other benefits.