Executive Housekeeper

SUMMARY

A private residence located in Vancouver, BC, is seeking an experienced and highly organized Executive Housekeeper to oversee the daily housekeeping operations and presentation of an exceptional high-end residence.

This position is ideal for a seasoned private service professional who combines exceptional housekeeping expertise with strong leadership, organizational, and operational skills. The successful candidate will ensure the residence consistently reflects the highest standards of cleanliness, organization, hospitality, and readiness while preserving the warmth and comfort of a private family home.

Working closely with the Estate Manager, the Executive Housekeeper will supervise the housekeeping team, coordinate household inventories, establish operational procedures, oversee preventative maintenance initiatives, and ensure every residence across the estate remains impeccably maintained and fully prepared for the principals and their guests.

KEY RESPONSIBILITIES

Housekeeping Operations & Property Presentation

• Oversee the daily housekeeping operations throughout the main residence, guest houses, coach houses, and additional property buildings.
  
• Ensure every interior space is maintained to exceptional standards of cleanliness, organization, presentation, and functionality.
  
• Conduct regular inspections to verify the estate remains principal-ready and guest-ready at all times.
  
• Develop and oversee seasonal deep-cleaning schedules and preventative housekeeping programs.
  
• Maintain the highest standards in the care of fine furnishings, antiques, artwork, decorative accessories, luxury linens, and delicate household finishes.
  
• Ensure every room reflects the family's preferred standards of presentation and comfort.
  

Household Inventory & Household Organization

• Develop and maintain comprehensive inventories of household furnishings, linens, bedding, towels, tableware, pantry provisions, beverages, cleaning products, guest amenities, household supplies, and seasonal items.
  
• Implement inventory management systems that promote efficiency, accountability, and accurate record keeping.
  
• Proactively replenish household supplies to ensure the residence remains fully stocked at all times.
  
• Rotate pantry items and consumables while monitoring expiration dates to minimize waste.
  
• Maintain organized storage areas and ensure all household items are properly labelled, stored, and documented.
  
• Coordinate seasonal household transitions, storage rotations, and inventory audits.
  

Residence Care & Preventative Maintenance

• Take ownership of the overall presentation and condition of the property.
  
• Perform regular walkthroughs to identify housekeeping deficiencies, maintenance concerns, and opportunities for continuous improvement.
  
• Coordinate the care and preservation of specialty surfaces, natural stone, fine wood finishes, upholstery, carpets, luxury textiles, artwork, and decorative elements.
  
• Coordinate specialty cleaning, restoration projects, and seasonal refreshes.
  
• Liaise with maintenance personnel and external contractors to ensure repairs and maintenance work are completed promptly and to the highest standards.
  
• Track maintenance requests and follow projects through to completion.
  

Household Systems & Quality Standards

• Develop, document, and continuously improve housekeeping procedures, operational manuals, inspection programs, and service standards.
  
• Create detailed checklists, inventories, room standards, arrival and departure procedures, and quality control processes.
  
• Establish efficient household routines that ensure operational consistency regardless of occupancy.
  
• Maintain accurate household documentation and support continuous process improvement initiatives.
  

Leadership & Team Development

• Supervise, mentor, train, and support the housekeeping team.
  
• Coordinate daily work schedules and establish priorities according to household requirements.
  
• Foster a culture of professionalism, accountability, collaboration, and service excellence.
  
• Conduct regular performance reviews, coaching sessions, and ongoing training to maintain exceptional service standards.
  
• Lead by example while promoting pride in workmanship and attention to detail.
  

Family Service & Hospitality

• Ensure the residence is fully prepared for the principals' arrival at any time.
  
• Anticipate the family's preferences and proactively prepare the residence accordingly.
  
• Coordinate closely with the Estate Manager and other household professionals to ensure seamless daily operations.
  
• Support guest arrivals, private entertaining, special events, and seasonal transitions.
  
• Deliver service with professionalism, discretion, flexibility, and the principles of invisible service.
  
• Maintain absolute confidentiality regarding all family matters and household operations.
  

QUALIFICATION & REQUIREMENTS

• Minimum of five years of executive housekeeping experience within a high-end private residence, estate, boutique hotel, luxury resort, private yacht, or comparable hospitality environment.
  
• Demonstrated experience managing high-end household operations and supervising housekeeping staff.
  
• Extensive knowledge of high-end home care, specialty cleaning techniques, garment care, fine linens, delicate textiles, and preventative maintenance.
  
• Experience developing household procedures, operational manuals, inventories, and quality assurance systems.
  
• Excellent leadership, organizational, communication, and project management skills.
  
• Exceptional attention to detail with the ability to manage multiple priorities simultaneously.
  
• A proactive, solution-oriented approach with the ability to anticipate household needs.
  
• Professional, discreet, trustworthy, and committed to the highest standards of private service.
  
• Valid driver's licence and ability to travel between properties as required.
  

Key Attributes

• Commitment to service excellence
  
• Exceptional attention to detail
  
• Leadership and team development
  
• Residence organization and household systems management
  
• Inventory planning and quality control
  
• Strong initiative and proactive problem-solving
  
• Professional judgment and discretion
  
• Flexibility and adaptability
  
• Hospitality mindset
  
• Ability to anticipate needs while delivering seamless, unobtrusive service
  

COMPENSATION

A competitive compensation package will be offered based on the successful candidate's experience and qualifications.

HOW TO APPLY

If you are an experienced Executive Housekeeper with prior experience working in a private service or high-end hospitality, are organized, versatile, and detail-oriented, we would be pleased to receive your application. Qualified candidates are invited to submit their resume to Show email or apply online.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.