Front Counter Sales Representative

Description

Join Kal Tire as a Front Counter Sales Representative - Sales and Service Representative and help customers with their automotive products and services needs while delivering exceptional experiences. If you're passionate about the automotive industry and ready to grow your skills, we want to hear from you! This full-time, permanent role is based in our Ottawa, ON store. 

Key Highlights of the Role 

• Engage with customers by recommending tires and services, preparing quotes, and processing transactions to ensure a seamless experience. 
• Collaborate with a dynamic and supportive team, benefiting from cross-training opportunities and professional growth. 
• Leverage your industry expertise and passion for the automotive sector to build strong customer relationships and enhance product knowledge. 
• Prioritize customer satisfaction by effectively addressing and resolving concerns to ensure a positive experience. 

Why Kal Tire? 

• A proudly Canadian, people-first organization with global reach, our aim is that the career of every team member is supported by quality leadership, training, and opportunities for advancement.
• This position offers starting wages of $21.06 per hour. We offer a clear path for career advancement with wage increases along the way.
• Extended group health, dental, and vision benefits are available to all eligible full-time and part-time permanent employees.
• Participate in an RRSP (Registered Retirement Savings Plan) program with matching Profit Sharing (DPSP (Deferred Profit-Sharing Plan). 
• Employee discounts on tires, services, and additional perks 

Responsibilities 

• Assist customers with products and service needs, ensuring a positive experience 
• Develop knowledge of Kal Tire’s products and services 
• Prepare quotes, process sales, and handle pricing inquiries 
• Meet sales targets by converting leads into lasting customer relationships 
• Answer calls, set up appointments, and maintain accurate records 
• Maintain a clean and safe work environment 

Qualifications 

• At least 2 years of experience in sales or service-related roles 
• Effective communication, problem-solving, and organizational skills 
• Familiarity with automotive industry and eagerness to learn 
• Adaptability and a commitment to safety 

Kal Tire uses AI tools to support parts of recruitment, including but not limited to job posting and pre-screening. All interviews and hiring decisions are being made by Kal Tire’s hiring managers and recruiters. 

Kal Tire is committed to fostering a workplace where everyone feels valued, included, and empowered to thrive. We embrace diverse perspectives and welcome applications from all backgrounds and experiences. If your qualifications align with the role, we'll connect with you to guide you through the next steps. Candidates considered for the role must be legally eligible to work for any employer in Canada. A Canadian Criminal Record Check may be required for certain positions as part of the final stages of the hiring process. 

Solving our customers’ automotive challenges and making a positive impact - It’s how we roll, and it’s been that way since Tom Foord opened the doors to Kal Tire in 1953 in beautiful Vernon, BC. Over the years, we’ve become a trusted partner for large and small industries and fleets across Canada. Our customers rely on our expertise, our make-it-happen approach to service, and our lineup of the most trusted tire brands in over 260 retail locations coast to coast.

Kal Tire is also the largest truck re-treader in Canada, with 11 retread facilities across Canada and internationally, and has a state-of-the-art tire recycling facility in Chile, where 40% of the weight of scrap tires is recycled to return to mines as an alternative fuel. In addition, Kal Tire’s Mining Tire Group is an international leader in mining tire service and supply, servicing more than 150 mine sites across five continents.

Kal Tire offers a culture that fosters inclusion and respect. We are committed to providing accessible employment practices in compliance with the AODA and AMA. Accommodation requests can be made at any stage of the recruitment or employment process. Applicants are asked to make their needs/requirements known.