Supervisor, Museum & Heritage Programs

Requisition ID: 23396

Department: Rec, Cultural & Facility Services Dept.

Service: Community Rec, Culture & Sport Services

Employment Type: 1 Full-time Permanent

Work Hours: 35.00 /hours per week

(Wednesday to Sunday, some evening shifts required)

Affiliation: CIPP/CIPP

Salary Information: $85,947.68 - $104,577.20 annually (2025 rates of pay)

Location: Cumberland Heritage Village Museum - 2940 Old Montreal Road, Cumberland

Job Category: Recreation, Cultural & Facility Services

Application Close: 24/08/2026

Job Summary

Cultural and Heritage Programs is responsible for multi-disciplinary arts centres, heritage and museum facilities and structures, the delivery of arts, heritage and museum public programming and events, volunteer program development, audience development, and exhibits and research.

You work with management to supervise full-time and part-time staff to establish, oversee and foster an effective complement of museum programs and indoor and outdoor events for the Cumberland Heritage Village Museum. You recommend appropriate service delivery strategies and plans for museum heritage programming and oversee museum operations that include managing projects and museum operations for large special events.

You also develop and recommend new methods and practices for the management of staff that support the programming and events at city museums. You are required to work outside for part of day to oversee operations for the villagers/ grounds/ buildings/ animals.

Education And Experience

Minimum of 3 year university degree in social sciences, humanities, education or a related field

Minimum of 5 years of varied and incremental supervisory experience as well as experience in volunteer and staff recruitment

CERTIFICATIONS AND LICENCES

Current Standard First Aid, CPR and/or AED certificates

KNOWLEDGE

• Leadership and performance management techniques
• Scheduling techniques
• Project management techniques
• Planning, budgeting and forecasting techniques
• Events planning techniques
• Best practice approaches related to community services
• Policy and procedures development and implementation
• Volunteer management principles
• Volunteer and staff recruitment, staffing, supervision, training/development and recognition techniques
• Concepts and principles of adult motivation and involvement as volunteers within the community
• Presentation, consultation and conflict resolution techniques
• Knowledge of collective agreements and City policy
• Must be familiar with applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the workplace, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and City policies and procedures

Competencies, Skills And Abilities

Core Behaviours

Core behaviours define the City's expectations of the behaviours employees should demonstrate in performing their work. They are reflective of the City's culture and values and guide all our present and future activities. Every employee is encouraged to learn, embody, and demonstrate these core behaviours.

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Leadership Competencies

The City has defined key competencies that leaders are expected to embody and demonstrate to successfully move the organization towards achieving its strategic objectives and create an organizational culture that supports and empowers employees to excel, grow and reach their full potential. These leadership competencies and associated behaviours are expected to be demonstrated by leaders at all levels of the organization.

Review the Leadership Competencies .

What You Need To Know

• Language Requirement: English oral, reading, writing
• Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check (Level 3) with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions.

Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.

The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.

Accessible formats and communication supports are available upon request. Please contact the HR Service Centre (email: View email address on ca.workus.org) at View phone number on ca.workus.org Employee Service Centre at View phone number on ca.workus.org or via email at ***email_hidden*** .