Supervisor of Dishwashers and Cleaners

Job Responsibility:

About Us

Le Cordon Bleu combines innovation and creativity with tradition through certificates, diplomas, and bachelor's and master's degrees, including an online degree in gastronomic tourism. Over the last century, Le Cordon Bleu has seen revolutionizing change as we have evolved from a Parisian cooking school to an international network of culinary arts and hospitality institutes. Our philosophy of achieving excellence through constant practice and refinement remains the same, even as we grow to meet the needs of the contemporary culinary and hospitality industries.

While our focus at Le Cordon Bleu is higher education, we have taken a particular interest in the public realm. We offer many fine restaurants and numerous bakeries and coffee shops under the Le Cordon Bleu trademark. In addition, we have expanded our activities to include various educational media such as culinary publications, instructional videos, TV series, cooking equipment, and more. Our privileged partnership and articulation agreements with various governments, universities, and culinary associations have allowed us to promote French Art de Vivre worldwide.

At Le Cordon Bleu Ottawa, we support our employees on their career paths and believe in promotion from within whenever possible. After recent growth and internal promotions, we are looking to external candidates to fill exciting new and additional roles. These positions will play a pivotal role in the continued growth of the business. Candidates will be responsible for working independently and collaboratively as part of a team. Team members will also be expected and encouraged to make contributions across departments and functions. If this sounds like an environment you can thrive in, we look forward to receiving your resume.

This position reports to the General Manager and is primarily responsible for a full cleaning and sanitization of the demonstration and teaching kitchens, and common areas.

Specific Tasks include - but are not limited to, and may change from time to time:

Dishwasher/Cleaner Supervisor Tasks:

• Bring the idea of continuous improvement of dishwashing and cleaning standards throughout the site.
• Supervise daily dishwasher and cleaning staff.
• Instruct and guide dishwashers and cleaning staff in all cleaning procedures.
• Create a weekly schedule to ensure proper work coverage based on operational needs.
• Hands on support when required (ie coverage for breaks, lunches, sick/vacation etc).
• Supervise the development and training of all the dishwasher/cleaning activities.
• Create and monitor standard operating procedures to demonstrate improved levels of cleaning or reduced cleaning times.
• Provide help, support, and training to new staff when they commence employment.
• Ensure daily cleaning documentation is available throughout the buildings.
• Allocate duties according to the dishwasher and cleaner plans and trained abilities.
• Always ensure department members compliance with all HR policies and procedures
• Responsible for always ensuring compliance with Company Health and Safety policies and procedures.
• Ensure that all chemicals are stored and handled correctly, and staff are always using appropriate PPE.
• Ensure that relevant cleaning equipment and machinery are always maintained to the highest standard, reporting faults to relevant personnel for repairs.
• As required arrange cleaning/ high level cleaning performed by external contractors.
• Carry out cleaning audits and inspections of all areas including all kitchens, demonstration rooms, restaurant, offices, facilities, yards, and any other areas as requested by the Manager.
• Conduct regular checks to ensure that the team fill in the required process and required paperwork correctly and promptly.
• Ensure cleanliness and tidiness of your work area by adopting a ‘clean as you go' policy.
• Attend relevant training courses including Food Safety training.
• Management of the cleaning chemicals and supplies for all cleaning.
• Management inventory for linens, rages, uniforms to ensure clean and available when needed.
• Ensure that cleaning stores and chemicals are kept stocked.
• Attending operational meetings to keep up to date on events and activities that are outside of the usual schedule.

Dishwasher and Cleaning Tasks include:

• Wash/disinfect worktables, cupboards, and appliances.
• Remove trash and clean kitchen garbage containers
• Unpack and store supplies in cupboards and other storage areas
• Sweep and mop floors and perform cleaning duties
• Wash dishes, glassware, flatware, pots, and pans using dishwasher or by hand
• Place dishes in proper storage areas
• Scour pots and pans and may clean and polish silverware.
• Clean, disinfect and polish kitchen and bathroom fixtures and appliances.
• Clean and disinfect public areas such as changing rooms, elevators, student lounge and locker areas.
• Pick up debris and empty trash containers.
• Other related cleaning duties as request by management
• Must be willing to work flexible hours (day and evenings) Monday - Saturday
• Responsible for lifting to 10 Kg.

Required Experience:

• Experience as a Dishwasher / Cleaner Supervisor or Team Leader in a Hospitality Environment
• Good understanding & able to demonstrate people's management skills.
• Good understanding of health and safety requirements including the ability to understand and use cleaning work instructions, procedures, and safe systems of work.
• Knowledge of Hygiene/ cleaning and ability to handle chemicals and understand WHMIS requirements.
• An ability to effectively prioritize a demanding workload to ensure that all KPIs are achieved.
• Effective communication skills both verbal, written and leadership skills
• Good command of the English language.
• Computer Literacy (Word, Excel, etc).
• Good level of mathematical aptitude.

A college diploma or relevant supervisory experience will be considered. Strong communication and customer service skills, attention to detail, and leading a team will all be benefits for this role.

Applications

We thank all candidates for their interest, however only applicants selected for an interview will be contacted.

Accommodation

Le Cordon Bleu Ottawa is an equal opportunity employer. All qualified applicants are considered without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, gender, sexual orientation, age, marital status, physical or mental handicap, or financial ability.

In accordance with the Accessibility for Ontarians with a Disabilities Act, we are committed to providing accommodations for people with disabilities in all aspects of the recruitment and selection process. If you require accommodation or special assistance, please include in your application your request. Your information will be treated as confidential..

Job Types: Full-time, Permanent

Salary: $18.50-$20.00 per hour

Expected hours: No less than 40 per week

Benefits:

• Company events
• Dental care
• Disability insurance
• Discounted or free food
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Store discount
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Overtime pay

Ability to commute/relocate:

• Ottawa, ON K1N 6R4: reliably commute or plan to relocate before starting work (required)

Experience:

• Supervising: 2 years (required)

Work Location: In person

Application deadline: 2023-11-21Expected start date: 2023-11-27