Customer Engineer, Platform, Google Cloud (English, French)

The Customer Engineer, Platform, Google Cloud (English, French) role at Google in Montreal, QC pays $162,000 to $166,000 CAD a year, plus a bonus target, equity and benefits. It is a technical sales position that requires fluent English and French.

You’ll work with technical Sales teams as the customer’s primary technical partner and trusted advisor on Google Cloud. The work covers technical conversations, demos, proofs of concept and cross-pillar cloud solutions that address business problems.

About the Role: Customer Engineer, Platform, Google Cloud

You’ll partner with technical Sales teams to differentiate Google Cloud for customers. You’ll engage in technical-led conversations to understand their business challenges, troubleshoot technical questions and roadblocks, and take part in proofs of concept and demos .

The focus is on identifying, pursuing and winning new business workloads . You’ll drive the technical win, define the delivery and consumption plans, and present practical solutions to technical and business leaders. The expertise involved spans infrastructure modernization, application modernization and data analytics, among other areas.

Benefits and Salary

The pay range for Canada is $162,000 to $166,000 (CAD) a year. On top of that, the package includes a 42.86% bonus target , equity and benefits .

Individual pay is set by job-related skills, experience, and relevant education or training.

Job Details

Company: Google

Location: Montreal, QC

Languages: English and French, fluent

Pay: $162,000 to $166,000 CAD a year, plus 42.86% bonus target, equity and benefits

Responsibilities

The duties run from account planning through the sales process to the handover for delivery. Each one is tied to Google Cloud Platform and the customer’s technical needs.

• Develop and own the technical account plan and strategy, and take part in planning and supporting targeted sales motions.
• Combine sales, programming and solutions architecture expertise to prove the value of Google Cloud Platform through complex demos, pilots and in-depth workshops.
• Architect cross-pillar solutions , drive technical wins and define initial delivery plans for customers.
• Continue to lead the technical engagement in the solution phase.
• Support pricing activities and transition the final delivery plan to implementation teams.
• Keep track of progress against the delivery plan, and support cross-functional teams during ramp, delivery, migration or implementation phases.
• Troubleshoot technical questions and roadblocks for customers.

Requirements / Skills

The minimum qualifications start with a bachelor’s degree or equivalent practical experience and 6 years of cloud native architecture experience in a customer-facing or support role. Fluency in English and French is also a minimum requirement. Preferred qualifications cover sales experience with specific technical solutions.

• Bachelor's degree or equivalent practical experience (minimum).
• 6 years of experience with cloud native architecture in a customer-facing or support role (minimum).
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms (minimum).
• Experience engaging with, or presenting to, technical stakeholders or executive leaders (minimum).
• Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops (minimum).
• Ability to communicate in English and French fluently (minimum).
• Experience selling technical solutions in one or more of: Infrastructure Modernization, Application Modernization, Data Management, Data Analytics, Cloud AI, Networking, Migrations, Security (preferred).
• Experience driving the entire sales cycle , for example defining the delivery and consumption plan and transitioning it for execution (preferred).
• Experience building long-term technical strategies to uncover new workloads with customers (preferred).
• Experience migrating applications and services to cloud platforms (preferred).
• Experience with security concepts such as encryption, identity management, access control, attack vectors and pen testing (preferred).

6 years of experience with cloud native architecture in a customer-facing or support role.