Sales Representative - Residential & Commercial Garage Doors

Canada West Garage Doors is a trusted partner serving Kelowna and Okanagan Valley homeowners and businesses, providing sales and service of overhead doors, electric door operators, and residential and commercial gate systems.

Our strong reputation and track record of success led to our acquisition by Dakwakada Capital Investments (DCI) in 2022. DCI is a privately owned investment firm in Whitehorse, Yukon, representing the economic interests of the Champagne and Aishihik First Nations (CAFN). DCI’s portfolio includes additional overhead door companies in Victoria, BC and Whitehorse, Yukon.

Position Summary

The Sales Representative plays a key role in growing Canada West’s business by combining responsive customer service with proactive sales activity, ensuring strong revenue performance across residential and light commercial markets.

This role balances responding to inbound inquiries, preparing estimates, and actively generating new business opportunities across the residential new construction and renovation & replacement (R&R) markets, with some exposure to commercial projects.

The successful candidate will combine strong customer service with proactive sales activity, building relationships with homeowners, builders, contractors, and property managers while ensuring profitable and well-executed projects.

Key Responsibilities

Sales & Business Development

• Respond to inbound inquiries and convert opportunities into sales


• Actively generate leads through outreach, referrals, and relationship development


• Identify and pursue opportunities in:
  
  
  
  • Residential new construction
  
  
  • Renovation and replacement (R&R) market
  
  
  • Light commercial applications
  
  


• Build and maintain relationships with:
  
  
  
  • Homeowners
  
  
  • Builders and contractors
  
  
  • Property managers and small commercial clients
  
  


• Participate in site visits and customer consultations to develop solutions and close sales

Estimating & Quoting

• Prepare accurate and timely estimates for overhead door projects


• Ensure pricing aligns with margin and profitability targets


• Review project requirements, specifications, and scope of work


• Identify and communicate changes or additional work outside of original scope

Product Sales & Customer Solutions

• Sell a full range of products including:
  
  
  
  • Residential and commercial overhead doors
  
  
  • Power openers and related accessories
  
  
  • Service and maintenance offerings
  
  


• Provide guidance to customers on product selection, features, and value


• Maintain a strong understanding of product lines and industry trends

Customer Experience & Relationship Management

• Deliver a high level of customer service throughout the sales process


• Act as the primary point of contact from initial inquiry through project completion


• Address customer questions, concerns, and issues in a timely and professional manner


• Build long-term relationships to support repeat and referral business

Sales Coordination & Execution

• Work closely with Operations to coordinate:
  
  
  
  • Scheduling of installations and service work
  
  
  • Material availability and project timelines
  
  


• Ensure smooth handoff from sales to operations and successful project execution


• Maintain accurate records of opportunities, quotes, and sales activity

 

Performance & Reporting

• Track and manage sales pipeline, quoting activity, and conversion rates


• Monitor performance against sales targets and contribute to overall branch results


• Provide updates to management on sales activity, opportunities, and market conditions

 

Qualifications & Experience

• Experience in sales, preferably in construction products, building materials, or related services


• Experience with estimating and quoting is considered an asset


• Knowledge of overhead doors, construction, or mechanical systems is an asset


• Strong communication and interpersonal skills


• Ability to build relationships and close sales


• Strong organizational and time management skills


• Comfortable working in a fast-paced, customer-focused environment


• Valid Driver's License

 

Our compensation package includes an annual base salary of approximately $40,000, plus an attractive commission and incentives program enabling six figure income, along with a vehicle or vehicle allowance and comprehensive benefits plan.

Applicants must have current work authorization in Canada as sponsorship is not available for this position at this time.

As a 100% First Nation-owned business, we strongly encourage submissions from qualified First Nations, Metis and Inuit Peoples.

If you are a dedicated and motivated sales professional looking for a challenging and rewarding place to continue growing your career, we look forward to hearing from you.

While we thank and appreciate all applicants, only those selected for an interview will be contacted.

No phone calls or agencies, please.