New Ambulance Communications Officer Cupe Cs-26-536

Department: Central Ambulance Communications CentreThe North Bay Central Ambulance Communications Centre (CACC), part of the North Bay Regional Health Centre, handles approximately 36,000 calls each year using advanced computer-aided dispatch, radio, and telephone systems. It provides 24/7 emergency medical communications for the Districts of Nipissing, Parry Sound, and Temiskaming, while also dispatching six Emergency First Response teams and offering paging services for 20 fire departments. In addition, CACC serves as the backup Fire/911 communications centre for one community.
Qualifications
Qualifications as per the North Bay Central Ambulance Communication Centre Performance Agreement required:
Must be 18 years of age or older
Must hold (OSSGD) Ontario Secondary School Graduation Diploma or equivalent
Must be able to read, write and speak English language fluently
Be a holder of a valid standard first aid certificate issued by a training institute approved by the Workplace Safety and Insurance Board
Be a holder of a valid cardiopulmonary resuscitation (CPR) certificate to the level as may be required by the Province, and be re-certified in CPR every twenty-four (24) months thereafter
Successful completion of a Ministry of Health approved Ambulance Communications Course (Entry to Practice Training);
required
Ambulance Communications Officer (ACO) experience required
College 911 Communications Course required
Skills/Abilities
Strong organizational skills required
Excellent communication skills, both verbal and written required
Excellent interpersonal skills and the ability to work collaboratively with all members of the health team required
Demonstrated computer keyboarding proficiency (40 wpm/90% accuracy) required
Ability to work with minimal supervision required
Medical terminology is an asset
Good attendance and work record required
Must demonstrate commitment to ensure your safety, the safety of fellow workers, patients, volunteers and visitors
Must support and contribute to a culture of safety and prevention of adverse health events in this organization
Job offer conditional upon successful completion of Critical dispatcher testing
Bilingualism (Advanced level English/French) is required. All unilingual candidates are encouraged to apply and may be considered if the identified French requirement has been met or there are no successful bilingual candidates. A formal French test will be conducted to evaluate the proficiency level.
Pay rate, benefits and other terms and conditions are as per the CUPE (Local 139) Collective AgreementNorth Bay Regional Health Centre is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require an accommodation for disability during any stage of the recruitment process, please indicate this in your application.
All new hires are required to complete a Criminal Record Check (CRC) or a Vulnerable Sector Check (VSC), as applicable to the position. A satisfactory result, in accordance with organizational requirements, is a condition of employment.
NORTH BAY REGIONAL HEALTH CENTRE IS AN EQUAL OPPORTUNITY EMPLOYER#J-18808-Ljbffr