Patient Care Coordinator
$18 - $24 per hourFull-time
Avant Respiratory
Patient Care Coordinator – Fredericton, New Brunswick
Avant Respiratory provides clinical consultation, diagnostic services, and treatment for a wide range of sleep disorders, helping patients across Canada sleep better and live better. We're growing, and we're looking for a Patient Care Coordinator to join our Fredericton team. This is a great fit for someone who enjoys being the friendly, organized presence patients can count on – someone who thrives on variety, juggles details well, and genuinely cares about the people they're helping. What You’ll Do- Be the first point of contact for patients and team members, answering questions and helping them get the support and care they need
- Collect patient medical histories and insurance information, and keep medical charts and patient data up to date
- Coordinate appointments, including booking, rescheduling, and follow-ups
- Answer and screen incoming calls, determining urgency and routing or scheduling as needed
- Support patients through insurance pre-authorizations and claims
- Track clinical activity and prepare reports as required
- Keep equipment clean and in good working order, arranging maintenance or repairs when needed
- Take on other related duties as they come up
- A positive, supportive attitude
- At least 1 year of experience in healthcare or customer/client service
- Strong communication skills and a professional, mature demeanor
- Excellent organizational skills and the ability to multitask
- Comfort learning new systems and processes
- Experience with an EMR system is an asset
- Experience in healthcare or sleep therapy is an asset, but not required – we provide training
- Bilingual French/English is an asset
- Schedule: Monday to Friday, 8:30 AM-4:30 PM
- Job Type: Full-time
- Pay: $18-$24/hour, based on experience
- Extended Health, Dental & Vision Care
- Disability & Life Insurance
- Paid Vacation + Sick Time
- RRSP Matching
- Excellent work/life balance
Vacancy posted 23 days ago
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