Assistant Team Leader

The Assistant Team Leader position at Dollarama in Waterdown, Ontario is a permanent role available in both full-time (25+ hours per week) and part-time (less than 25 hours per week) formats, with pay ranging from $18.10 to $18.60 . The schedule includes day, evening and weekend shifts, so flexible availability is required.

Day to day, you'll support the management team in running store operations , handle cash management , open and close the store, stock shelves to presentation standards and assist customers. You'll also take on manager-on-duty tasks such as tracking attendance and making sure breaks are taken on schedule.

About the Role: Assistant Team Leader

As Assistant Team Leader , you share responsibility for the store's daily rhythm: receiving shipments, keeping shelves stocked, maintaining safety and cleanliness standards, and stepping into supervisory duties when needed. You'll also take part in training new employees and resolving customer issues as they come up.

The role calls for leadership and teamwork in a high-volume retail environment. You'll contribute to compliance with store safety and cleanliness standards and help keep daily operations running smoothly alongside the rest of the management team.

Benefits and Salary

Pay for this position ranges from $18.10 to $18.60 per hour , with the rate varying according to experience. Dollarama offers weekly pay , paid vacation and Birthday Leave , a Retirement Plan and opportunities for career growth .

Job Details

Job Type: Full-Time or Part-Time (permanent)

Company: Dollarama

Location: Waterdown, Ontario, L0R 2H2

Pay: $18.10–$18.60 per hour

Schedule: Day, evening and weekend shifts; flexible availability required

Responsibilities

The Assistant Team Leader supports store management across both operations and customer-facing tasks. Duties range from receiving and stocking shipments to supervising daily routines and handling cash, and the posting notes that these responsibilities apply as needed throughout the shift.

• Support store management by assisting the management team in managing store operations and staff
• Process shipments by boxing and unboxing daily deliveries and stocking products on shelves in compliance with presentation standards
• Serve customers by providing good customer service and resolving customer issues
• Uphold store standards by contributing to compliance with safety and cleanliness requirements
• Perform manager-on-duty tasks, including confirming daily breaks are taken and entering attendance records
• Handle cash management and carry out store opening and closing duties as needed
• Participate in employee training as part of the onboarding process

Requirements / Skills

The posting asks for approximately one year of retail experience and about one year in a supervisory role. Candidates must have flexible availability across day, evening and weekend shifts and be comfortable working in a dynamic, fast-paced, high-volume environment.

• Retail experience: approximately one (1) year of relevant experience in the retail industry
• Supervisory experience: approximately one (1) year in a supervisory role
• Flexible availability: day, evening and weekend shifts required
• Organizational skills: ability to efficiently organize time and manage priorities
• Communication: excellent communication and interpersonal abilities
• Leadership and teamwork: demonstrated leadership and teamwork skills
• Multitasking: ability to multitask, prioritize and work in a dynamic, fast-paced and high-volume environment
• Customer service oriented

Approximately one (1) year of relevant experience in the retail industry. Approximately one (1) year in a supervisory role. Flexible availability required (day, evening, weekend shifts). Ability to efficiently organize time and manage priorities. Excellent communication and interpersonal abilities. Demonstrates leadership and teamwork skills. Ability to multitask, prioritize, work in a dynamic, fast paced and high-volume environment. Customer service oriented.