Automotive Parts Specialist

Company Description

Be part of a community of authentic, proud and trusted people

Our Auto Parts Division is the largest Canadian distribution network of automobile replacement parts. Our banners in this division include the renowned NAPA Auto Parts, Altrom/Auto-Camping, and NAPA/CMAX. We believe we don’t just deliver car and heavy vehicle parts all around the country; we also help keep Canadians moving forward . We have the experience and strength of our 100-year legacy and our 5000 colleagues have the desire to always do better for our customers. Send us your resume and join a people-centric company with a reputation of excellence.

Job Description

NAPA is more than a Parts Store! Our Integrated Business Solutions (IBS) Division offers unique opportunities, managing parts on-site for major customers like city and government facilities. By ensuring efficient parts management, we help businesses focus on what they do best.

What is NAPA IBS? The IBS program partners with companies needing on-site expertise to run efficient parts departments—essentially, a “Store inside a Company.” We work with government maintenance stations, utility companies, construction firms, car dealerships, and more, providing parts management, supply chain expertise, and excellent customer service to improve efficiency and profitability.

Take pride in wearing our uniform as you work in a dynamic and stimulating environment! This position pays between $20.05 and $23.20 per hour (depending on experience) and is a full time contract role ending in October of 2025. 

In this key role with our Integrated Business Solutions (IBS) Division as a Parts Specialist you will:

• Overseeing parts and inventory management for one of our NAPA customers or partners
• Delivering exceptional and high-level customer service to both partners and customers
• Processing orders and maintaining follow-ups with customers as necessary
• Locating parts and ensuring customers receive the correct items
• Offering product insights and recommending appropriate parts as needed
• Utilizing both computerized and paper catalog systems effectively

Qualifications

To join our team, you need:

• Experience in automotive or heavy vehicle parts (or relevant field)
• Strong written and verbal communication skills
• Comfortable working in a fleet shop environment
• Skilled at managing priorities and thriving in a fast-paced, detail-oriented setting
• Proficient with computer use and catalog navigation (web and paper)
• Proven teamwork, listening, and customer service abilities
• Able to lift up to 50 lbs

Additional Information

UAP is a diverse community that promotes inclusion and respect. The sum of our individual differences, experiences, knowledge, self-expression, unique capabilities and talents represents the richness of our culture. UAP is committed to employment equity and encourages applications from women, visible minorities and people with disabilities. By valuing a diverse workforce, we ensure that our hiring practices are fair and equitable.