International Student Advisor (Trent International)

Job Responsibility:

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Trent University is actively committed to creating a diverse and inclusive campus community and encourages applications from all qualified candidates. Trent University offers accommodation for applicants with disabilities in its recruitment processes. If you require accommodation during the recruitment process or require an accessible version of a document/publication, please contact Human Resources.

Job Purpose:

Reporting to the Global Engagement Manager, with responsibilities toward the Manager of International Recruitment and the Manager of Trent ESL, the International Student Advisor (ISA) will be the primary resource for international students for immigration and academic advising. The ISA will review and revise immigration and academic advising supports, and implement that programming for each entering class of Trent International (TI) students.. The ISA will work closely with the other ISAs to ensure student success and retention through outstanding customer service and strong advising services.

Key Activities:

Immigration Advising

• Advises international students on Immigration, Refugees and Citizenship Canada (IRCC) guidelines, including entry to Canada, various types of work permit, and taxation issues for foreign nationals.
• Provides timely assistance and advice on matters such as study permits, work permits, temporary residence Visa applications, post-graduation work permits and filing Canadian income tax returns.
• Identifies and interprets immigration laws to assist in resolving complex and/or complicated immigration cases.
• Advocates for students, when required, liaising with government departments on difficult individual student cases.
• Advises on and assists students with Visa and study permit applications and immigration matters for students going to other countries (i.e. international exchanges and internships).
• Advises on international and external bursaries and scholarships, including emergency funds, or other means of student assistance.
• Offers workshops on a regular basis on immigration issues, or culture in the Canadian workplace.
• Offers advice and resources on moving off-campus, travelling during Reading Week and holidays, etc.
• Assists in the maintenance and monitoring of a list of domestic students abroad and offers advice on travel issues, advisories, required visas, etc.

Academic Advising

• Monitors degree requirements and program choices/schedules, student interests, previous international educational experience (articulations, transfer credits), current academic standing, finances and employment needs for undergraduate and certificate-level students.
• Assists students in developing knowledge, capability and self-reliance related to their educational pathways and choices (offer assistance in selecting and dropping classes, etc.).
• Liaises with college and Durham Academic Advisors to ensure a seamless, holistic and culturally sensitive approach.
• Monitors student enrolment status and records.
• Assists students in their understanding of academic regulations, policies and requirements.
• Advises students regarding issues of academic integrity.
• Monitors individualized study programs and assists students in preparing the submission of their program for approval.
• Maintains a tracking system for individual student academic progress and advice provided.
• Consults with the Associate Vice President, Trent International, department chairs and faculty, as required.

Orientation/Programming

• Analyzes, revises and plans orientation and other programming for international students on topics relating to their scope of practice.
• Consults, reviews and integrates feedback from previous orientations and research regarding other universities' practices. Develops and updates programming, as appropriate.
• Develops lesson plans and assembles materials for implementation of future orientation and student programming sessions.
• Collaborates within TI teams for orientation programming.
• Works collaboratively with all sectors of the university and the external community to develop, integrate and systematize international student programming.

Education Required:

Master's Degree.

Certification as an Immigration Professional (Registered Canadian Immigration Consultant (RCIC) or Registered International Student Immigration Advisor (RISIA)).

Experience/Qualifications Required:

• Minimum three (3) years' international student and academic advising experience.
• Outstanding customer service skills.
• Outstanding teaching/presentation skills and experience; experience integrating learning strategies for a broad spectrum of learners.
• Outstanding cross-cultural communication skills.
• Fluency in a language other than English.
• Experience living abroad and/or studying abroad.
• Demonstrated proficiency with MS Office suite of programs (Word, PowerPoint, Excel), as well as web-based communications and social networking tools for advising/teaching, and with Datatel, Clockwork, ORBIS systems.
• Demonstrated ability to work effectively in diverse team environments.
• Experience/familiarity with TI and Trent community preferred.
• Must be able to work evenings and weekends (overnight). (Trent International Orientation takes place on the Labour Day weekend and in early January).

Job Types: Full-time, Permanent

Pay: $71,734.00-$84,692.00 per year

Schedule:

• Monday to Friday

Work Location: In person

Application deadline: 2024-07-23