Manager, Community Outreach and Employment Services, Job ID #139

Starting Salary: $65,000 - $75,000. Commensurate with experience
Hours: 35 hours per week
Location:  Jane & Finch
Employment Type: Full-time
Start Date: As soon as possible
Vacancy Type: Existing position

About JVS Toronto
At JVS Toronto, we believe everyone deserves the opportunity to build a meaningful career. Since 1947, we’ve empowered thousands of individuals each year through employment, career development, and assessment services across Toronto and York Region. We also partner with businesses to help them find the talent they need to succeed.

As a registered charity, we’re proud to offer many of our services at no cost, thanks to generous funding. Learn more about our impact: .

Why Join Us?

• Generous Time Off – Start with three weeks of paid vacation, plus paid sick time, personal wellness days, and family-related leave, to support a healthy work–life balance.
• Benefits & Pension Plan – Access a health and dental benefits plan, an Employee Assistance Program, and a defined benefit pension plan with employer contributions. 
• Inclusive & Supportive Culture – Join a collaborative and inclusive organization committed to diversity, equity and belonging.
• Additional Perks – Access corporate discounts and other programs that support your overall well-being.

Eligibility for benefits, pension and time-off programs varies by employment status.

About the Program
Our pre-employment and employment programming includes a variety of interventions aimed at supporting vulnerable populations, including youth delivered through different services in the Jane and Finch community. Services focus on at-risk and multi-barriered youth with an ultimate goal to assist participants with gaining essential employability skills. 

As a Manager, Community Outreach and Employment Services you will: 
•    Lead and promote JVS Toronto Youth Services to a wide range of stakeholders and build strategic partnerships through the GTA
•    Conduct targeted Community outreach in the Jane and Finch community to increase JVS visibility and ensure Jane and Finch programs reach intake numbers
•    Partner, liaise and collaborate with community organizations, build and maintain strong relationships with other relevant stakeholders with a focus on Jane and Finch community and youth
•    Focus on meaningful engagement of multi-barriered youth to support their pre-employment preparation and as a result, enrollment in Integrated Employment Services
•    Lead, organize, coordinate and support delivery of relevant workshops
•    Identify and contract consultants to deliver various life skills workshops including but not limited to financial literacy and budget management, conflicts resolution and more 
•    Oversee program operations to ensure high quality services and achieving targets
•    Hire and develop staff; clarify expectations and priorities; appraise individual performance and provide feedback; build high performance teams 
•    Prepare and submit statistical reports and analysis as per funder requirements 
•    Ensure quality assurance systems are in place and adhered to, including standards of practice, benchmarks and customer satisfaction  
•    Analyze and evaluate outreach and program data, develop reports and make recommendations as required by funder and JVS
•    Lead and contribute to cross-JVS projects and initiatives and, as a member of the Management Team, contribute to the agency  

Minimum Qualifications & Experience:
•    A Bachelor’s or Master’s degree in a related field. International degrees must be evaluated for Canadian equivalency
•    3-5 years of management experience
•    Experience leading programs for youth as well as developing and leading outreach activities 
•    Skilled in leading staff teams, evaluation, financial management, and service coordination
•    Effective written and verbal communication and report writing skills for internal and external communications
•    Demonstrated strength in motivating, coaching, problem solving, and decision making
•    Proven ability to implement and meet performance management standards
•    Effective organizational and time management skills
•    Strong interpersonal skills, works well without supervision within a team environment and can work with multiple levels of management; culturally sensitive
•    Computer literate; the ability to learn systems used by the agency
•    A clear Vulnerable Sector Check is required for this position

 

Ready to Make an Impact?
Apply now with your resume and cover letter!

JVS Toronto is an Equal Opportunity Employer. If you require accommodation at any stage of the recruitment process, please contact Human Resources.

As part of our recruitment process, we may use AI-enabled tools to support resume screening and candidate matching. However, applications are reviewed by a member of our hiring team.

We embrace diversity and encourage all qualified candidates to apply. We thank all applicants for their interest; only those selected for an interview will be contacted.