Community Relations Manager

Come Build Your Career at Aecon!

As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and strengthen our communities.

At Aecon, you can count on:

• Safety Always. Our number one core value. If we can’t do it safely, we don’t do it at all.
• Integrity. We lead by example, with humility and courage.
• Accountability. We’re passionate about delivering on our commitments.
• Inclusion. We provide equitable opportunities for everyone.

We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. So, we invest in our people, just like they invest in us! 

At Aecon we:

• Ensure you and your family receive the services needed to support your mental, emotional, and physical well-being.
• Believe in helping you build your career through our Aecon University and Leadership Programs.
• Are committed to supporting and investing in inclusive work environments, through initiatives like Equity, Diversity & Inclusion training, our Aecon Women in Trades and Aecon Diversity in Trades programs , and our Employee Resource Groups (ERGs) to ensure we are building inclusion into every aspect of our culture at Aecon.
• Are a leader in sustainable construction . With a strong commitment to operating responsibly by minimizing our impact on the environment and surrounding communities.

Our business success relies on strong execution and continuous improvement – driven by the diversity, expertise and teamwork of our people. We’re always searching the globe for innovative, collaborative minds to join our best-in-class Aecon community!

What is the Opportunity?

Aecon Civil is a recognized leader in the market, backed by strong self‑perform capabilities and deep local expertise. We play a key role in building and enhancing infrastructure across Canada, the U.S., and an expanding international footprint improving everyday life through the roads, bridges, tunnels, and transit systems that connect communities. With more than a century of experience and a full suite of integrated services, Aecon is a trusted partner for delivering complex civil projects, including tunnels, transit expansions, airports, ports, highways, and large‑scale site development.

Reporting into the Senior Director, Corporate Affairs, the Community Relations Manager plays a vital role in sustaining a best practice approach to all project communication, stakeholder relations and community engagement activities, including best-in-class client relations. The Community Relations Manager will support the execution of client-approved Project Communication Plans, Community Engagement and Stakeholder Relations Plans, Issues Management and Crisis Communications Plans, where required, as well as Social Media and Media Relations Strategies. The ideal candidate brings established relationships with Toronto media, understanding of working with elected officials, and has effectively applied the principles, practices, and techniques of communication planning, development, and execution on large infrastructure projects.

What You’ll Do Here:   

• As a key individual on the project, collaborate with the client and colleagues to lead the development of communications and public information materials to engage, educate, and build trust with stakeholders and community members. Ensure timely and transparent communications with Indigenous communities, local businesses, residents, transit users, the public and all stakeholders.
• Manage the research, planning, development, and execution of communication and crisis plans for various scopes of work, events, and/or for issues management.
• Liaise with the construction team to manage the development of communications and public engagement strategies and materials for print, digital or social media formats (e.g., fact sheets, construction notices, advertisements, digital/copy writing, blogs, newsletters, presentations, signage, Q&A, community letters, etc.).
• Craft media relations materials including press releases, media responses and statements. Provide media training and counsel to technical staff and support the client’s media strategy.
• Manage the development and collection of photo and video assets and maintain a digital repository. 
• Lead the planning and execution of special events with multiple stakeholders to mark/celebrate project milestones. 
• Attend stakeholder and community meetings, operations meetings, and communications working group meetings to proactively identify activities to be communicated to affected residents or stakeholders.
• Manage the execution of community outreach meetings, forums, public information centres, tours and other stakeholder meetings.
• Foster relationships with public and private sector partners, various professional associations and stakeholders.
• Ensure adherence to service standards by effectively mitigating, responding to, and reporting project-related issues, ensuring timely resolution to public inquiries about design and construction activities (including information on construction schedules, transit and traffic impacts, community meetings, etc.).
• Lead emergency and crisis preparedness in collaboration with the client, ensuring required communications materials are implemented and updated. 
• In tandem, liaise with Aecon’s corporate leads to ensure transfer of best practices and lessons learned for similar projects, on an ongoing basis.

What You Bring to the Team:

• 7+ years’ experience in communications within the infrastructure/transit sectors.
• A post-secondary degree in communications, public relations, or related field.
• Experienced in media relations, crisis communications, issues management, corporate and community relations.
• A passionate team leader with the ability to nurture team members individually and develop the communications team collectively.  
• The ideal candidate brings established relationships with Toronto area media.
• Experience and understanding of working with elected officials and various levels of government is an asset.
• Customer focused, detail-oriented, responsive and proactive.
• Exceptional written and oral communications skills.
• Highly organized with demonstrated ability to plan and execute multiple priorities with tight deadlines and meticulous attention to detail.
• Thorough grasp of Microsoft Office suite (PowerPoint, Excel, Word).
• Digital, social, and traditional media savvy. 
• Professional business communication designations considered an asset. 

Reason for vacancy: Replacement

Pay Range: $100,000 - $130,000 

Individual pay is determined based on several factors, including work location, education, experience, unique skills and job conditions. Other considerations may include certifications, specialized training, and the complexity or scope of the role. 

Aecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including, women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity.

We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA), and to meeting the accessibility needs of persons with disabilities in a timely manner. Through the implementation of the requirements of the ACA and its applicable regulations, appropriate accommodations will be provided upon request throughout the interview and hiring process.

As part of our commitment to fair and transparent hiring practices, Aecon may use artificial intelligence (AI) tools to assist in screening and reviewing candidates. These tools are applied responsibly and in accordance with applicable privacy laws and Aecon’s AI Usage Policy. All final decisions are made by qualified Aecon team members.