Field Service Supervisor
W3Global
Purpose
The Site Supervisor is a field leadership role responsible for coordinating and overseeing day-to-day site activities on our projects.
This position will be filled by an individual who has demonstrated strong leadership, technical competency, and the ability to direct crews in a safe, efficient, and compliant manner. Candidates may come from skilled trades, technical, operational, supervisory, engineering, or other relevant industry backgrounds with experience supporting complex field or industrial work environments.
The Site Supervisor acts as the primary on-site lead, ensuring work is executed in alignment with project scope, schedule, safety requirements, and quality standards while maintaining productive working relationships with union crews, subcontractors, and management.
Responsibilities
Site Leadership & Crew Coordination
Lead, direct, and support unionized field crews in daily operations
Assign tasks based on crew capabilities, certifications, and project priorities
Monitor productivity and ensure efficient use of labour, materials, and equipment
Foster a respectful, professional, and collaborative work environment
Provide on-the-job guidance, mentorship, and informal training to crew members
Health, Safety & Environmental Compliance
Enforce All Applicable Safety Legislation, Including
Ontario Occupational Health and Safety Act
Occupational Safety and Health Act (for U.S. projects)
Ensure compliance with our HSE policies, procedures, and safe work practices
Conduct daily tailboards/toolbox talks and hazard assessments
Ensure proper use of PPE and safety equipment
Identify hazards and implement corrective actions immediately
Participate in incident investigations and reporting
Project Execution & Coordination
Execute work in accordance with project drawings, specifications, and scope requirements
Coordinate with Project Managers, Engineers, and internal stakeholders
Support planning and sequencing of work to meet project timelines
Identify and escalate risks related to scope, schedule, or cost
Assist in resolving field-level technical and operational challenges
Quality Control & Workmanship
Ensure all work meets our quality standards and client expectations
Verify installations and work activities align with engineering drawings and specifications
Identify deficiencies and coordinate corrective actions
Support inspections, testing, and commissioning activities
Subcontractor & Contractor Coordination
Coordinate subcontractor activities on site
Ensure subcontractors meet safety, quality, and contractual requirements
Monitor subcontractor performance and compliance
Communicate expectations clearly and address issues promptly
Documentation & Reporting
Complete And Maintain Accurate Site Documentation, Including
Daily reports
Safety documentation
Labour and equipment tracking
Provide regular updates to Project Managers on site progress
Document issues, delays, and changes in scope
Labour Relations & Collective Agreement Compliance
Operate within the terms of the applicable Collective Agreement
Maintain productive working relationships with union representatives and crew members
Ensure fair and consistent application of work assignments and practices
Escalate labour concerns or disputes to management as required
Qualifications & Requirements
Education & Experience
Relevant trade certification, technical education, engineering background, supervisory experience, or equivalent combination of education and industry experience considered an asset
Significant field experience in construction, industrial, hydroelectric, mechanical, manufacturing, energy, or related heavy industrial environments
Demonstrated leadership, crew coordination, or supervisory experience within unionized, industrial, or project-based work environments
Skills & Competencies
Strong leadership and team coordination skills
Solid understanding of construction processes and field execution
Ability to read and interpret drawings and technical documents
Effective communication and conflict resolution skills
Strong problem-solving and decision-making ability
Working knowledge of safety regulations and best practices
Certifications
Relevant trade, technical, operational, engineering, supervisory, or industry-recognized certifications, designations, or qualifications (as applicable to the role and experience of the successful candidate)
Health & Safety training and certifications relevant to the work environment (e.g., Working at Heights, Confined Space, First Aid, LOTO, Hoisting & Rigging)
Additional client-, site-, or project-specific training and certifications as required
Willingness To Travel
75% (required)
Work Location: On the road
Experience
Supervisors: 3 years (preferred)
Hydro Generation: 3 years (preferred)
directing heavy mechanical tasks: 5 years (preferred)
Work Location: Niagara Falls, ON
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