Lab Patient Technician
LifeLabs Medical Laboratory Services
Lab Patient Technician
You will be responsible for the specimen collection process, from greeting patients through to preparation of specimens for transportation.
Status: Part Time Regular
Schedule: Monday - Friday, 6:00am - 5:00pm
Training: This role includes full-time training for 8–10 weeks. Candidates must be available to work Monday to Friday between 6:00 AM and 5:00 PM
Responsibilities
- Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection.
- Perform phlebotomies, connect/disconnect Holter monitors, and perform ECG tracings.
- Perform special test collections, such as medical/legal drug screens, paternity tests, and clinical trials, and complete related documentation.
- Maintain client relationships, including responding to inquiries and following up on requests.
- Complete data entry of required patient demographics, requisition information, and other information related to processing test results.
- Prepare specimens for transportation and testing.
Qualifications
- Graduate of an approved Laboratory Assistant program or equivalent are preferred.
- Phlebotomy experience is an asset.
- ECG training or experience is an asset.
- Excellent communication skills.
- Good computer skills with a minimum typing speed of 40 wpm.
- Strong customer/patient service with the ability to relate to patients and clients even in stressful situations.
- Strong empathy, flexibility, adaptability to change, and problem solving skills.
- Ability to maintain the strictest standards of patient privacy and confidentiality.
Compensation
LifeLabs’ compensation programs are commensurate based on the role, skill, effort, responsibility and working conditions, irrespective of gender, race, ethnicity, beliefs, age or any other personal characteristics. Pay programs are communicated regularly in an accessible and transparent manner.
Benefits
- Employee Group Benefits: Competitive coverage for employees and their families to support overall health and wellness needs, including Extended Health Care, Dental Care, and Life Insurance.
- Retirement Savings Plan.
- Vacation and Wellness Days.
- Employee Wellness and Giving Programs: Mental, physical and financial wellness programs, including Employee & Family Assistance Program, financial planning tools, and employee recognition initiatives.
- Professional development and membership reimbursement, access to preferred rates and discount programs, including WorkPerks, Home and Auto Insurance, Costco Membership, and optional health-related benefits.
Accessibility
In accordance with LifeLabs’ Accessibility Policy and applicable Accessibility Acts, accommodations are available by request for candidates during all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email View email address on ca.talent.com.
Vaccinations
Vaccinations are highly encouraged. Vaccination or immunization screening may be mandatory for selected employees if regulated by provincial or regional governments or through employer-led vaccination policies. Please ask whether this position requires vaccination or immunization screening during the application process.
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